fix problems on Roads [iphone]

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—— Run into issues on Roads ? Get help pending when official support gets back to you!

Roads by Porsche
Info:
company: Porsche Cars North America, Inc.
: https://roads.porsche.com/
: roads.porsche.com
Chat with our AI-based Roads Support
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Settings issue

Roads does not allow deviations from designed route

Fix: Look for a setting in the app that allows for route customization or flexibility. Some navigation apps have options to enable or disable str... ⇲

Roads does not reroute after missing a turn

Fix: Check the app's settings to see if there is an option to enable automatic rerouting. This feature may be turned off by default. OR If the... ⇲

Cannot change direction of generated route

Fix: Look for a 'Route Options' or 'Edit Route' feature in the app that may allow you to adjust the starting point or destination. OR If the a... ⇲

Inability to pick up a route partway into it

Fix: If you need to start a route partway through, manually input your current location as the starting point and the desired destination to crea... ⇲
 
Network issue

GPS frequently drops connection

Fix: Ensure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure Roads by Po... ⇲
 
Compatibility issue

No CarPlay support

Fix: If you have a compatible vehicle, ensure that your iPhone is properly connected to CarPlay. Check the connection settings in your iPhone's S... ⇲
 
Search issue

Difficult to track new roads

Fix: Use the app's zoom feature to closely examine new roads as you drive. This can help you identify and track them more easily. OR Consider... ⇲
 
Customization issue

No direct bookmark button for liked routes

Fix: Check if there is a 'Favorites' or 'Saved Routes' section in the app where you can manually add routes you like. If not, consider taking a s... ⇲

No option to switch display from dark to light

Fix: Check the app's settings for a theme or display option. If there is no option available, it may be a limitation of the app. OR As a worka... ⇲

Limited ability to explore other area routes

Fix: Use the app's search feature to look for routes in different areas. If the app has a map view, zoom out to explore other regions. OR As a... ⇲
 
UI issue

Roads interface is confusing

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for a help or tutorial section within the app t... ⇲
 
Bugs issue

Auto-generated routes often lead to undesirable roads

Fix: Try adjusting the app's settings to prioritize certain types of roads (e.g., highways vs. local roads) if such options are available. OR... ⇲

Routes can be repetitive

Fix: Try exploring the app's settings for options to vary routes or avoid previously traveled roads. Some apps have features to customize route p... ⇲
 
Audio issue

Audio navigation not available

Fix: Ensure that your device's volume is turned up and that the app's audio settings are enabled. Check for any mute settings that may be affecti... ⇲
 
Login issue

Roads sometimes fails to log in

Fix: Check your internet connection to ensure it is stable. If you are having trouble logging in, try resetting your password or using the 'Forgo... ⇲
 
Updates issue

Roads requires update but none available

Fix: Check the App Store for any pending updates. If none are available, try restarting your iPhone to refresh the app's update status. OR If... ⇲
 
Freezing issue

Roads freezes or becomes unresponsive

Fix: Force close the app by swiping it away from the app switcher and then reopening it. This can help resolve temporary glitches. OR If the a... ⇲
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 what users are saying
Good experience
69.4%

Bad experience
21.1%

Neutral
9.5%

~ from our NLP analysis of 232 combined software ratings.

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 Private Data Roads collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location