fix problems on UW Credit Union [iphone]

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—— Run into issues on UW Credit Union? Get help pending when official support gets back to you!

UW Credit Union
Info:
company: UW Credit Union
: https://www.uwcu.org/technology/online-banking-solutions/
Chat with our AI-based UW Credit Union Support
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Security issue

Face ID not working

Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up for the UW Credit Union app. If it’s not, tap... ⇲
 
Crashes issue

UW Credit Union crashes frequently

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the UW Credit Union app. Install any available u... ⇲

UW Credit Union fails to open

Fix: 1. Restart your iPhone: Power off your device and turn it back on to clear any temporary glitches. 2. Update the app: Go to the App Store a... ⇲
 
Login issue

Error messages during login

Fix: 1. Check your credentials: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgo... ⇲
 
Customization issue

Inability to customize transaction view

Fix: 1. Check app settings: Open the UW Credit Union app and navigate to the settings or preferences section. Look for options related to transac... ⇲

Lack of widgets for quick access

Fix: 1. Use shortcuts: While waiting for widget functionality, create shortcuts on your home screen for quick access to the app. 2. Organize you... ⇲
 
Screen issue

Blank screen after login

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe up on the UW Credit Union app to close it. Reopen... ⇲
 
Network issue

No internet connection errors

Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is turned on and working. Try opening a web page in Safari to con... ⇲
 
Account issue

Unreliable access to banking information

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. If using Wi-Fi, try moving closer to the router or res... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Check that the UW Credit Union app is updated on all devices. Go to the App Store and check for updates.... ⇲
 
Slow issue

Long wait times for transactions

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. If using Wi-Fi, try moving closer to the router or res... ⇲
 
Bugs issue

Poor mobile deposit functionality

Fix: 1. Ensure good lighting: When taking pictures of checks for mobile deposit, ensure you have good lighting and a clear background to improve... ⇲
 
Updates issue

Frequent updates without resolution of issues

Fix: 1. Check for updates regularly: Go to the App Store and check for updates for the UW Credit Union app. Keeping the app updated can help reso... ⇲
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 what users are saying
Good experience
92.1%

Bad experience
6.7%

Neutral
1.2%

~ from our NLP analysis of 3,362 combined software ratings.

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 Private Data UW Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics