fix problems on Zinli [iphone]

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—— Run into issues on Zinli? Get help pending when official support gets back to you!

Zinli: Envía y Recibe Dólares
Info:
company: mftech
: https://www.zinli.com/preguntas-frecuentes
: www.zinli.com
Chat with our AI-based Zinli Support
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Security issue

Fraudulent activity reported

Fix: Immediately change your account password to secure your account. Go to the settings in the app, find the security section, and select 'Chang... ⇲

Lack of two-factor authentication

Fix: Enable any available security features in the app settings, such as biometric login (fingerprint or face recognition) to enhance your accoun... ⇲
 
Account issue

ID verification issues

Fix: Ensure that the ID you are using is valid and not expired. Check that the photo is clear and that all information is legible. If possible, u... ⇲

Negative account balance issues

Fix: Review your recent transactions to identify any errors or unauthorized charges that may have led to a negative balance. Document these trans... ⇲

Inability to update card information

Fix: Ensure that you are entering the correct card details and that the card is valid. Double-check for any typos or errors in the information pr... ⇲
 
Support issue

No English support

Fix: Use a translation app or service to translate the app's content or any support documentation into English. This can help you navigate the ap... ⇲

No communication from support

Fix: Check the app for any support ticket or inquiry status feature that may provide updates on your request. Sometimes, responses can be delayed... ⇲

Poor customer service

Fix: Document your issues clearly and concisely when reaching out for support. This can help expedite the process and ensure your concerns are ad... ⇲

No transparency regarding service availability

Fix: Regularly check the app's official website or social media channels for updates on service availability and any planned maintenance schedule... ⇲
 
Bugs issue

Zinli bugs and inconsistencies

Fix: Clear the app's cache by going to your iPhone settings, selecting the Zinli app, and choosing 'Clear Cache' if available. This can help reso... ⇲
 
Payments issue

Delayed transaction responses

Fix: Check the app's status page or social media for any announcements regarding service outages or delays. Sometimes, delays are due to server i... ⇲

Difficult refund process

Fix: Check the app for a specific refund policy or procedure. Follow the outlined steps carefully to initiate a refund request. OR Document yo... ⇲

High maintenance fees

Fix: Review the app's fee structure in the settings or help section to understand what fees apply and when. This can help you manage your finance... ⇲

Subscription renewal issues

Fix: Check your subscription settings in the app to ensure that your payment method is valid and that there are no issues with your account that... ⇲
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 what users are saying
Good experience
78.9%

Bad experience
18.2%

Neutral
2.9%

~ from our NLP analysis of 978 combined software ratings.

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 Private Data Zinli collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics