fix problems on BigFuture School [iphone]

—— Run into issues on BigFuture School? Get help pending when official support gets back to you!

BigFuture School

Info:

company: The College Board

: https://satsuite.collegeboard.org/bigfuture-school-mobile-app

: satsuite.collegeboard.org

Chat with our AI-based BigFuture School Support

🛠️ Common BigFuture School Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scores not available or delayed

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try switching to a different Wi-Fi network or using mobile... ⇲

4% of users had this problem

Multiple accounts linked issue

Fix: Log out of the app and clear the app cache. On iPhone, go to Settings > General > iPhone Storage > BigFuture School > Offload App. This will... ⇲

1% of users had this problem

Links issue

Links redirect to external websites

Fix: Ensure that your device's browser settings allow pop-ups and redirects. Go to Settings > Safari (or your default browser) and adjust the set... ⇲

Crashes issue

BigFuture School crashes or freezes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for BigFuture School, and tap 'Update' if available. OR... ⇲

Account issue

Difficulty in changing account information

Fix: Navigate to the account settings within the app. Look for an option labeled 'Edit Profile' or 'Account Information' to make changes. If you... ⇲

Recovery email function not working

Fix: Double-check the email address you are entering for recovery. Ensure it is the one associated with your account and free of typos. OR If... ⇲

Frequent login prompts

Fix: Check if you have enabled 'Remember Me' or 'Stay Logged In' options during login. If not, try enabling these options to reduce login prompts... ⇲

No option to log in via email

Fix: If the app only allows phone number login, ensure you have access to the phone number associated with your account. If you have forgotten it... ⇲

Email not found error

Fix: Verify that you are entering the correct email address associated with your account. Check for typos or incorrect domain names (e.g., gmail.... ⇲

Customization issue

Lack of personalized career guidance

Fix: Utilize any available assessment tools within the app to get a better understanding of your interests and skills, which may help tailor your... ⇲

Limited career exploration options

Fix: Explore other resources outside the app, such as career websites or local career centers, to supplement your exploration. OR Check for an... ⇲

Registration issue

Invalid phone number error

Fix: Double-check the phone number you are entering. Ensure that you are including the correct country code and that there are no extra spaces or... ⇲

Downloads issue