fix problems on LetterSchool [iphone]

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—— Run into issues on LetterSchool? Get help pending when official support gets back to you!

LetterSchool - Learn to Write!
Info:
company: Letterschool Enabling Learning B.V.
: https://www.letterschool.org/faqs/
: www.letterschool.org
Chat with our AI-based LetterSchool Support
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Ads issue

Frequent prompts to purchase advanced levels

Fix: 1. Explore free content: Focus on the free levels available in the app. Spend time mastering these before considering any purchases. OR 2... ⇲
 
Payments issue

Subscription issues and restoration problems

Fix: 1. Check your Apple ID: Ensure you are logged into the correct Apple ID that was used for the subscription. Go to Settings > [your name] > i... ⇲

Limited free options

Fix: 1. Maximize free content: Use all available free levels and features to get the most out of the app without spending money. OR 2. Look fo... ⇲

High subscription cost

Fix: 1. Evaluate usage: Consider how often you or your child will use the app. If it's frequent, the subscription may be worth the cost. If not,... ⇲

Non-refundable subscription policy

Fix: 1. Review subscription terms: Familiarize yourself with the subscription terms before purchasing to avoid surprises. This can help you make... ⇲

Lack of acknowledgment for previous purchases

Fix: 1. Check purchase history: Go to Settings > [your name] > iTunes & App Store > Tap your Apple ID > View Apple ID > Purchase History to verif... ⇲

Difficulty in accessing purchased content

Fix: 1. Ensure correct Apple ID: Make sure you are logged into the Apple ID that made the purchases. This is crucial for accessing purchased cont... ⇲
 
Audio issue

Sound issues in certain sections

Fix: 1. Check volume settings: Ensure that your device's volume is turned up and that the mute switch is off. Also, check the app's sound setting... ⇲
 
UI issue

Frustrating interaction recognition

Fix: 1. Adjust touch sensitivity: If your device has a touch sensitivity setting, try adjusting it to see if it improves interaction recognition.... ⇲
 
Customization issue

Limited customization for letter styles

Fix: 1. Use available options: Explore the app's settings to see if there are any customization options for letter styles that you may not have n... ⇲

Inability to create custom words or names

Fix: 1. Use available words: Focus on the words and names that are already available in the app. This can still provide valuable learning opportu... ⇲
 
Glitches issue

Glitches in specific letters

Fix: 1. Report the glitch: Document which letters are glitching and try to replicate the issue. This can help you avoid those letters temporarily... ⇲
 
Updates issue

No option to revert to previous app version

Fix: 1. Check for updates: Sometimes, developers release patches for issues in the latest version. Ensure your app is updated to the latest versi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.5%

Neutral
6.3%

Bad experience
6.2%

~ from our NLP analysis of 16,437 combined software ratings.

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 Private Data LetterSchool collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Access Pass: $4.99 LetterSchool - Monthly Access Pass
  2. Annual Access Pass: $44.99 LetterSchool - Annual Access Pass
  3. Quarterly Access Pass: $12.99 LetterSchool: Quarterly Access Pass
  4. Unlock Full Block Alphabet: $6.99 All block/print letters + numbers 1-10
  5. All-in-one Package: $79.99 All-in-one: Unlock All Features
  6. Monthly Access Pass: $4.99 LetterSchool - Monthly Access Pass
  7. Unlock All Shapes: $2.99 24 essential geometric shapes for toddlers
  8. Unlock Full Cursive Alphabet: $6.99 All 26 cursive letters (upper-, & lowercase)
  9. Yearly Access Pass: $44.99 LetterSchool - Yearly Access Pass
  10. Quarterly Access Pass: $12.99 LetterSchool - Quarterly Access Pass