fix problems on BoardGameGeek [iphone]

—— Run into issues on BoardGameGeek? Get help pending when official support gets back to you!

BoardGameGeek

Info:

company: BoardGameGeek, LLC

: https://boardgamegeek.com/contact

: boardgamegeek.com

Chat with our AI-based BoardGameGeek Support

🛠️ Common BoardGameGeek Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot set default language for videos

Fix: Currently, BoardGameGeek does not have a built-in feature to set a default language for videos. However, you can manually select the languag... ⇲

No option to filter out unwanted video feeds

Fix: While there is no direct filter option, you can create a custom playlist of videos that interest you. To do this, go to the video section, s... ⇲

Customization issue

My collection view lacks useful filtering options

Fix: To manage your collection more effectively, consider using tags or categories when adding games to your collection. This will allow you to s... ⇲

Search issue

Advanced search not available

Fix: As a workaround, you can use the website version of BoardGameGeek, which offers more advanced search features. You can access it through you... ⇲

Inability to search within GeekLists

Fix: As a workaround, you can manually scroll through the GeekLists or use the website version of BoardGameGeek, which may offer better search fu... ⇲

UI issue

Navigating away to see notes diminishes usefulness

Fix: To avoid losing your place when viewing notes, consider using a note-taking app on your device. You can copy important notes from BoardGameG... ⇲

Main page feels cluttered

Fix: To declutter your main page, consider customizing your feed by following only the categories or users that interest you. This can help strea... ⇲

Relevant information not displayed prominently

Fix: You can adjust your viewing preferences in the app settings to prioritize the information that matters most to you. Look for options to cust... ⇲

Lack of Quickbar functionality

Fix: While there is no Quickbar feature, you can create shortcuts to your most-used sections of the app on your home screen. Use the 'Add to Home... ⇲

Links issue

Links to game pages often unresponsive

Fix: If you encounter unresponsive links, try refreshing the app or clearing the app cache. To clear the cache, go to your iPhone settings, find... ⇲

Loading issue

GeekLists fail to load 90% of the time

Fix: If GeekLists are failing to load, check your internet connection first. If the connection is stable, try restarting the app or your device.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.3%

Bad experience

17.1%

Neutral

3.7%

~ from our NLP analysis of 82 combined software ratings.

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Private Data BoardGameGeek collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly AdBlock for iOS: $0.99 Enjoy an ads-free experience in the iOS app
Yearly AdBlock for iOS: $9.99 Enjoy an ads-free experience in the iOS app