fix problems on Towpath CU [iphone]

​

—— Run into issues on Towpath CU? Get help pending when official support gets back to you!

Towpath CU
Info:
company: Towpath Credit Union
: https://www.towpathcu.com/
: www.towpathcu.com
Chat with our AI-based Towpath CU Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

slow loading times

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find Towpath CU, and select 'Offload App'. This can help improve loading time... ⇲
 
Payments issue

no pending transactions display

Fix: 1. Refresh the App: Pull down on the transaction list to refresh it. This can sometimes trigger the app to update and show pending transacti... ⇲

transaction posting delays

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection when making transactions. A weak connection can cause delays in p... ⇲
 
Registration issue

complicated sign-in process

Fix: 1. Save Login Information: If the app allows, enable the option to save your username and password to simplify the sign-in process in the fu... ⇲
 
Security issue

Touch ID not functioning

Fix: 1. Enable Touch ID: Go to Settings > Touch ID & Passcode. Ensure that Touch ID is enabled for the Towpath CU app. If it is already enabled,... ⇲
 
Notifications issue

alerts do not work

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Towpath CU. Ensure that notifications are enabled and that the alert style... ⇲
 
Updates issue

outdated app

Fix: 1. Update the App: Open the App Store, search for Towpath CU, and check for updates. Download and install any available updates to ensure yo... ⇲
 
Bugs issue

remote deposit issues

Fix: 1. Check Camera Functionality: Ensure your camera is functioning properly. Test it with the default camera app to confirm. 2. Ensure Proper... ⇲
 
UI issue

user interface not friendly

Fix: 1. Familiarize with the App: Spend some time exploring the app to understand its layout and features. Sometimes, a little practice can make... ⇲

Towpath CU is not user-friendly

Fix: 1. Explore Tutorials: Look for any tutorials or guides within the app or online that can help you understand how to navigate it better. 2. P... ⇲
 
Compatibility issue

incompatibility with newer iOS versions

Fix: 1. Update the App: Regularly check for updates in the App Store to ensure you have the latest version that may be compatible with your iOS v... ⇲
 
Account issue

password reset issues

Fix: 1. Use the 'Forgot Password' Feature: Follow the prompts in the app to reset your password. Ensure you have access to the email or phone num... ⇲

Towpath CU does not remember password

Fix: 1. Enable Password Saving: Check if the app has an option to save your password. If available, enable this feature to avoid entering your pa... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
50.0%

Good experience
41.7%

Neutral
8.3%

~ from our NLP analysis of 12 combined software ratings.

 Switch to these Alternatives:
Buckeye State Credit Union
BFG Federal Credit Union
AccountLink
My Westfield Bank Mobile
7 17 CU Mobile Banking
Integrity EZ Access
Ohio Healthcare FCU Mobile
CSEFCU iBranch
National Police
OC Federal Mobile

 Private Data Towpath CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics