fix problems on MyAUCU [iphone]

—— Run into issues on MyAUCU ? Get help pending when official support gets back to you!

myAUCU Mobile App

Info:

company: Auburn University Credit Union

: https://myaucu.org/

: myaucu.org

Chat with our AI-based myAUCU Support

🛠️ Common myAUCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent password changes

Fix: To manage frequent password changes, consider using a password manager app. This will allow you to store and generate strong passwords witho... ⇲

myAUCU downtime

Fix: If you experience app downtime, first check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If... ⇲

Compatibility issue

Requires iOS 16.0 or later

Fix: To use the myAUCU app, ensure your iPhone is updated to at least iOS 16.0. Go to 'Settings' > 'General' > 'Software Update' to check for ava... ⇲

Updates issue

Complicated updated version

Fix: If the updated version of the app feels complicated, take some time to explore the app's features. Look for a tutorial or help section withi... ⇲

Forced re-sign in and password setup

Fix: If you are frequently forced to re-sign in, check your app settings to see if there is an option to stay signed in or remember your password... ⇲

UI issue

User navigation issues

Fix: If you are having trouble navigating the app, try to familiarize yourself with the layout. Spend some time tapping through the different sec... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.3%

Bad experience

2.5%

Neutral

1.1%

~ from our NLP analysis of 791 combined software ratings.

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Private Data myAUCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location