fix problems on O Bee [iphone]

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—— Run into issues on O Bee ? Get help pending when official support gets back to you!

O Bee Mobile
Info:
company: O Bee Credit Union
: https://www.obee.com/
: www.obee.com
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UI issue

Confirmation numbers for bill pay are hard to find

Fix: After making a bill payment, check the 'Transaction History' or 'Payment History' section of the app. Confirmation numbers are often listed... ⇲

Cumbersome transfer process

Fix: Familiarize yourself with the transfer process by reviewing any available tutorials or help sections within the app. This can help streamlin... ⇲

Lack of overview for loan due dates

Fix: Check if there is a 'Loans' or 'Payments' section in the app where you can view all your loans and their due dates. If not, consider setting... ⇲

User interface is confusing

Fix: Take some time to explore the app's features and layout. Familiarize yourself with the main sections and their functions. You can also check... ⇲

Difficult to navigate

Fix: Spend some time exploring the app's layout and features. Familiarize yourself with the main sections and their functions. You can also check... ⇲

User experience is not friendly

Fix: Take time to explore the app's features and layout. Familiarizing yourself with the app can improve your overall experience. Look for any tu... ⇲

Requires relearning of app functions

Fix: Review any available tutorials or help sections within the app to understand the new functions. This can help you quickly adapt to the chang... ⇲
 
Bugs issue

O Bee does not reflect accurate balance

Fix: Refresh the app by pulling down on the screen to update the balance. If the balance still appears incorrect, log out and log back in to forc... ⇲
 
Compatibility issue

Incompatibility with older devices

Fix: Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is too old, consider up... ⇲
 
Payments issue

Unable to add vendors for bill pay

Fix: Ensure you are following the correct steps to add a vendor. This usually involves navigating to the 'Bill Pay' section, selecting 'Add Vendo... ⇲
 
Performance issue

Overall app performance is poor

Fix: Close any other apps running in the background to free up memory and improve performance. You can do this by double-tapping the home button... ⇲
 
Downloads issue

Cannot download the new app

Fix: Check your device's storage space to ensure you have enough room to download the app. If storage is low, delete unused apps or files to free... ⇲
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 what users are saying
Good experience
90.4%

Bad experience
7.0%

Neutral
2.6%

~ from our NLP analysis of 914 combined software ratings.

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 Private Data O Bee collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location