fix problems on AVM Venezia Official App [iphone]

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—— Run into issues on AVM Venezia Official App? Get help pending when official support gets back to you!

AVM Venezia Official App
Info:
company: AVM Spa
: http://www.actv.it
: www.actv.it
Chat with our AI-based AVM Venezia Official App Support
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UI issue

Randomly switches between languages

Fix: 1. Check the app's language settings if available. Look for a language option in the app's settings menu. 2. Ensure your iPhone's language s... ⇲

Ticket purchase button sometimes missing

Fix: 1. Ensure that you are logged into your account. If not, log in and check if the button appears. 2. Restart the app to refresh its interface... ⇲

Cannot view fare prices

Fix: 1. Check if the fare prices are available in the app's menu or under a specific section. 2. Restart the app to see if the prices load correc... ⇲

Difficult to navigate

Fix: 1. Familiarize yourself with the app's layout by exploring each section. 2. Look for a help or tutorial section within the app that may guid... ⇲

No coherent timetable available

Fix: 1. Check if the timetable is available in a specific section of the app. 2. Restart the app to see if the timetable loads correctly. OR 3... ⇲

AVM Venezia Official App is misleading about its functionality

Fix: 1. Review the app's description in the App Store to understand its intended functionalities. 2. Explore the app thoroughly to familiarize yo... ⇲

No ticket booth availability

Fix: 1. Check the app for any notifications regarding ticket booth availability. 2. If no information is available, consider checking the officia... ⇲

Overall user unfriendly experience

Fix: 1. Take time to explore the app and familiarize yourself with its features. 2. Document any specific issues you encounter for future referen... ⇲
 
Payments issue

Cannot buy tickets on certain days

Fix: 1. Check the app for any notifications or alerts regarding ticket availability on specific days. 2. Ensure that you are selecting the correc... ⇲

High penalty fees for not having tickets

Fix: 1. Always check the app for ticket availability before traveling. 2. Set reminders to purchase tickets in advance. OR 3. If you find your... ⇲
 
Security issue

Requires SMS verification

Fix: 1. Ensure that your phone number is entered correctly in the app. 2. Check your mobile network signal to ensure you can receive SMS messages... ⇲

SMS verification fails

Fix: 1. Check if your phone number is registered with your carrier to receive international SMS if applicable. 2. Ensure that you have sufficient... ⇲
 
Search issue

Search function does not work

Fix: 1. Ensure that you are entering the correct keywords or terms in the search bar. 2. Restart the app to refresh its functionality. OR 3. I... ⇲
 
Freezing issue

AVM Venezia Official App freezes or loads indefinitely

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. 2. Restart your iPhone to clear any t... ⇲
 
Registration issue

Registration process is convoluted

Fix: 1. Follow the registration steps carefully, ensuring that all required fields are filled out correctly. 2. If you encounter issues, try usin... ⇲
 
Account issue

Requires account creation to buy tickets

Fix: 1. Follow the account creation process carefully, ensuring all required fields are filled out. 2. If you encounter issues, try using a diffe... ⇲
 
Glitches issue

Glitchy interface

Fix: 1. Restart the app to refresh its interface. 2. Ensure your app is updated to the latest version. OR 3. If the interface remains glitchy,... ⇲
 
Ads issue

AVM Venezia Official App is poorly advertised

Fix: 1. Share your experience with friends and family to raise awareness about the app. 2. Use social media to discuss the app and its functional... ⇲
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 what users are saying
Bad experience
94.5%

Good experience
4.8%

Neutral
0.7%

~ from our NLP analysis of 145 combined software ratings.

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 Private Data AVM Venezia Official App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics