fix problems on 沪江网校-英语日语和韩语口语必备 [iphone]

—— Run into issues on 沪江网校-英语日语和韩语口语必备? Get help pending when official support gets back to you!

沪江网校-英语日语和韩语口语必备

Info:

company: Shanghai Xingcang Technology (Group) Corporation Limited

: http://kefu.hujiang.com

Chat with our AI-based 沪江网校-英语日语和韩语口语必备 Support

🛠️ Common 沪江网校-英语日语和韩语口语必备 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Coins not showing in account

Fix: 1. Check your internet connection to ensure it is stable. 2. Close the app completely and restart it. 3. Log out of your account and log bac... ⇲

QQ login authorization canceled

Fix: 1. Open the app and go to the login screen. 2. Select the QQ login option and ensure you are logged into your QQ account on your device. 3.... ⇲

Cannot log in to account

Fix: 1. Double-check your username and password for any typos. 2. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

Login issues

Fix: 1. Ensure your app is updated to the latest version available in the App Store. 2. Clear the app cache by going to your iPhone settings, sel... ⇲

Loading issue

Free courses cannot be played

Fix: 1. Ensure that you are logged into your account and that you have access to free courses. 2. Check for any app updates in the App Store and... ⇲

Support issue

No response from customer service

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Try reaching out through different channels, s... ⇲

Downloads issue

Cannot download courses on iPhone 6 Plus

Fix: 1. Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check. 2. Check your internet conn... ⇲

UI issue

Some modules unresponsive

Fix: 1. Restart the app to see if the modules become responsive. 2. Check for any app updates in the App Store and install them. OR 1. If spec... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

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Bad experience

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Neutral

2.2%

~ from our NLP analysis of 138 combined software ratings.

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Private Data 沪江网校-英语日语和韩语口语必备 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content
- Diagnostics

Cost of Subscriptions

果币: $9.99 果币用于iOS沪江网校中部分功能的解锁，与用户的沪江网校账号关联。
果币18: $2.99 果币用于iOS沪江网校中部分功能的解锁，与用户的沪江网校账号关联。
果币30: $4.99 果币用于iOS沪江网校中部分功能的解锁，与用户的沪江网校账号关联。
果币: $31.99 果币用于iOS沪江网校中部分功能的解锁，与用户的沪江网校账号关联。
果币: $15.99 果币用于iOS沪江网校中部分功能的解锁，与用户的沪江网校账号关联。
日语0-N1经典 | 试学班: $0.99 沪江网校课程学习权益购买
果币: $349.99 果币用于iOS沪江网校中部分功能的解锁，与用户的沪江网校账号关联。
韩语入门至生活会话流畅: $0.99 沪江网校课程学习权益购买
新版日语零基础至中级0-N2签约名师: $0.99 沪江网校课程学习权益购买
果币: $79.99 果币用于iOS沪江网校中部分功能的解锁，与用户的沪江网校账号关联。