fix problems on Bellagreen [iphone]

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—— Run into issues on Bellagreen? Get help pending when official support gets back to you!

bellagreen
Info:
company: Paytronix Systems Inc
: https://bellagreen.com/contact-us/
: bellagreen.com
Chat with our AI-based bellagreen Support
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UI issue

Payment entry screen blocks view

Fix: Try rotating your device to landscape mode to see if the payment entry screen adjusts and provides a better view. Additionally, check if the... ⇲

Cannot add items through checkout

Fix: If you are unable to add items during checkout, try refreshing the app or restarting your device. Ensure that you have a stable internet con... ⇲

Terrible flow and useless options

Fix: Take note of specific areas in the app that feel cumbersome or unhelpful. Consider using the app's feedback feature to report these issues,... ⇲
 
Customization issue

Cannot order extra seasonal dressing

Fix: Check if there is an option to add extra dressing in the customization section of the item you are ordering. If not, try adding a note in th... ⇲

Cannot add special instructions

Fix: If there is no visible option to add special instructions, check if there is a comments or notes section during the checkout process. Someti... ⇲
 
Bugs issue

Incorrect orders received

Fix: Double-check your order before finalizing it to ensure all items are correct. If you receive an incorrect order, take a photo of the items r... ⇲

bellagreen loses order if closed

Fix: To prevent losing your order, try to complete your order in one session without closing the app. If you need to step away, consider taking a... ⇲

Error validating basket

Fix: If you encounter an error validating your basket, try clearing the app's cache by going to your device settings, finding the app, and select... ⇲
 
Support issue

No response from customer service

Fix: If you have reached out to customer service and received no response, try using different communication channels such as social media or the... ⇲
 
Payments issue

Auto gratuity for pickup orders

Fix: Check the settings in the app to see if there is an option to disable auto gratuity for pickup orders. If not, you may need to adjust the ti... ⇲

Unfair tip addition process

Fix: Check if there is an option to customize the tip amount during checkout. If the app automatically adds a tip, see if you can adjust it befor... ⇲
 
Privacy issue

Requires excessive personal information

Fix: Review the app's privacy policy to understand why certain information is required. If you are uncomfortable providing specific details, see... ⇲
 
Network issue

Frequent server errors

Fix: If you are experiencing frequent server errors, check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobil... ⇲
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 what users are saying
Good experience
69.1%

Bad experience
26.6%

Neutral
4.3%

~ from our NLP analysis of 94 combined software ratings.

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 Private Data bellagreen collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics