—— Run into issues on Purity? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone Settings > Scroll down to Purity > Tap on 'Clear Cache'. This can help improve loading times by re... ⇲
Fix: 1. Update the app: Ensure you have the latest version of Purity. Go to the App Store, tap on your profile icon, and scroll down to see if th... ⇲
Fix: 1. Adjust filtering settings: Open Purity, go to Settings, and review the filtering options. You may need to adjust the categories or add sp... ⇲
Fix: 1. Re-add sites to the whitelist: Go to the whitelist settings in Purity, remove the problematic sites, and then re-add them. This can somet... ⇲
Fix: 1. Use the back button: If you are having trouble returning to a previous page, try using the back button in the app instead of the browser'... ⇲
Fix: 1. Limit background activity: Go to Settings > Purity > Background App Refresh and turn it off. This can help reduce battery usage when the... ⇲
Fix: 1. Restart the app: Close Purity completely and then reopen it. This can help clear temporary glitches that may be affecting performance.... ⇲
Fix: 1. Manage subscriptions through Settings: Go to your iPhone Settings > Tap on your name at the top > Subscriptions > Find Purity and select... ⇲
Fix: 1. Use a different browser: If you are having trouble with the desktop version, try accessing it through a different web browser (like Chrom... ⇲
Fix: 1. Disable any ad blockers: If you have any ad-blocking features enabled in Purity, try disabling them as they may interfere with loading ca... ⇲