fix problems on LawnStarter [iphone]

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—— Run into issues on LawnStarter ? Get help pending when official support gets back to you!

LawnStarter for Providers
Info:
company: LawnStarter, Inc.
: https://www.lawnstarter.com/contact
: www.lawnstarter.com
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Bugs issue

Inconsistent job distribution algorithm

Fix: 1. Optimize Your Profile: Ensure your profile is complete and up-to-date. Include your skills, availability, and service areas to improve yo... ⇲

Penalties for rescheduling due to weather

Fix: 1. Document Weather Conditions: Keep a record of weather conditions that affect your ability to work. Take screenshots or save weather repor... ⇲

Lack of transparency in job pricing

Fix: 1. Request Detailed Quotes: When accepting jobs, ask customers for detailed quotes or breakdowns of pricing to understand how rates are dete... ⇲

Inaccurate job descriptions

Fix: 1. Clarify with Customers: Before accepting a job, ask customers for clarification on any vague or unclear job descriptions to ensure you un... ⇲

High competition for jobs

Fix: 1. Enhance Your Profile: Make your profile stand out by adding high-quality images of your work, customer testimonials, and a detailed descr... ⇲

Unclear rating system

Fix: 1. Review Your Ratings: Regularly check your ratings and feedback from customers to understand how you can improve your service. 2. Ask for... ⇲

Frequent job cancellations by customers

Fix: 1. Set Clear Policies: When communicating with customers, set clear expectations about cancellations and rescheduling to minimize misunderst... ⇲

Lack of customer accountability

Fix: 1. Document Interactions: Keep a record of all communications with customers, including job details and agreements, to hold them accountable... ⇲

Inability to rate customers

Fix: 1. Document Experiences: Keep a personal record of your experiences with customers to help you remember details for future reference. 2. Pro... ⇲
 
Payments issue

Low payout rates

Fix: 1. Review Your Pricing: Check your pricing strategy within the app. Ensure that your rates are competitive yet reflective of the quality of... ⇲

Delayed payment processing

Fix: 1. Check Payment Settings: Ensure that your payment information is correctly set up in the app. Go to your account settings and verify your... ⇲

Insufficient compensation for larger or more complex jobs

Fix: 1. Adjust Your Pricing: Consider adjusting your pricing strategy to reflect the complexity and time required for larger jobs. Make sure to c... ⇲
 
Support issue

Poor customer service

Fix: 1. Use In-App Support: If available, utilize any in-app support features to submit your concerns or issues. This can sometimes yield quicker... ⇲

Inadequate support for providers

Fix: 1. Utilize Available Resources: Check if the app has a help center or FAQ section that can provide answers to common questions. 2. Engage wi... ⇲
 
UI issue

Inability to view completed jobs easily

Fix: 1. Check App Settings: Look for any settings related to job history or completed jobs within the app. Ensure that you have enabled any featu... ⇲

Poorly designed app interface

Fix: 1. Familiarize Yourself with the App: Spend time exploring the app to understand its layout and features better. This can help you navigate... ⇲
 
Notifications issue

Excessive and irrelevant notifications

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > LawnStarter and customize which notifications you want to receive. Turn of... ⇲

Spam from the app after signing up

Fix: 1. Adjust Notification Preferences: Go to Settings > Notifications > LawnStarter and customize your notification preferences to reduce spam.... ⇲
 
Uploads issue

Limited photo upload capacity

Fix: 1. Compress Images: Use a photo compression app to reduce the file size of your images before uploading. This can help you stay within the u... ⇲
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 what users are saying
Good experience
85.2%

Bad experience
9.7%

Neutral
5.1%

~ from our NLP analysis of 1,913 combined software ratings.

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 Private Data LawnStarter collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers