fix problems on Rivian [iphone]

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—— Run into issues on Rivian? Get help pending when official support gets back to you!

Rivian
Info:
company: Rivian
: https://rivian.com/support
: rivian.com
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Features issue

Limited functionality compared to competitors

Fix: Familiarize yourself with the app's features by exploring the settings and help sections within the app. This can help you maximize the use... ⇲

Rivian does not allow for easy access to all features

Fix: Explore the app's menu and settings thoroughly to familiarize yourself with where features are located. Sometimes features are nested within... ⇲

No ability to open rear trunk from the app

Fix: Check the app settings to see if there is an option to enable rear trunk access. If not, this feature may not be available yet. OR As a w... ⇲

No geofencing capabilities

Fix: Check the app settings to see if geofencing can be enabled. If not, this feature may not be available yet. OR As a workaround, consider u... ⇲

Rivian lacks real-time tracking

Fix: Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and checking the Rivian app setting... ⇲

Inability to vent windows remotely

Fix: Check the app settings to see if there is an option to vent windows. If not, this feature may not be available yet. OR As a workaround, c... ⇲

Rivian does not allow for remote trailer maneuvering

Fix: Check the app settings to see if there is an option for trailer maneuvering. If not, this feature may not be available yet. OR As a worka... ⇲
 
Battery issue

Battery drain when running in the background

Fix: To reduce battery drain, go to Settings > Battery and check which apps are consuming the most battery. You can limit background app refresh... ⇲
 
Notifications issue

Notifications do not link to the app

Fix: Check your notification settings for the Rivian app by going to Settings > Notifications > Rivian. Ensure that 'Allow Notifications' is enab... ⇲

Notifications for alarm only go to primary owner

Fix: Check the app settings to see if there is an option to add additional users for notifications. If not, this feature may not be available yet... ⇲

No option to disable app closed notifications

Fix: Check the app settings to see if there is an option to disable notifications. If not, this feature may not be available yet. OR As a work... ⇲
 
Bugs issue

Charging stats display inaccurately

Fix: Ensure that your vehicle's software is up to date, as updates can fix bugs related to charging stats. Check for updates in the vehicle setti... ⇲

Inconsistent unlock distance from the vehicle

Fix: Ensure that your phone's Bluetooth is functioning properly and that the app has permission to use location services. Go to Settings > Privac... ⇲

Difficulties with NFC automation

Fix: Ensure that NFC is enabled on your iPhone by going to Settings > NFC and checking the settings. Make sure the Rivian app has permission to u... ⇲
 
Freezing issue

Rivian freezes or crashes occasionally

Fix: Make sure your app is updated to the latest version by checking the App Store for updates. Updates often include bug fixes that can resolve... ⇲
 
Settings issue

Difficulties with setting charge limits

Fix: Ensure you are following the correct steps to set charge limits by consulting the app's help section or user manual. Typically, you can find... ⇲

Inability to control cabin temperature precisely

Fix: Check if there are any updates available for the app that may improve functionality. Go to the App Store and look for updates for the Rivian... ⇲

Limited options for climate control

Fix: Check the app for any updates that may add additional climate control features. Go to the App Store and look for updates for the Rivian app.... ⇲
 
Camera issue

Limited access to vehicle cameras

Fix: Check the app settings to ensure that camera access is enabled. Look for any permissions that may need to be granted in the app settings.... ⇲
 
Compatibility issue

No support for multiple phone keys

Fix: Check the app settings to see if there is an option to add multiple keys. If not, consider using a shared access feature if available in the... ⇲

Rivian does not support multiple wheel sets

Fix: Check the app settings to see if there is an option to add multiple wheel sets. If not, this feature may not be available yet. OR As a wo... ⇲
 
Network issue

Lack of Bluetooth functionality for basic controls

Fix: Ensure that Bluetooth is enabled on your phone and that the Rivian app has permission to use Bluetooth. Go to Settings > Bluetooth and check... ⇲
 
UI issue

User interface can be cluttered

Fix: Try customizing the app layout if the option is available. Look for settings that allow you to rearrange or hide certain elements. OR If... ⇲

UI elements are too large, limiting information display

Fix: Check the app settings to see if there is an option to adjust the UI size or layout. If not, this feature may not be available yet. OR As... ⇲
 
Payments issue

Rivian does not support Apple Pay

Fix: Check if there are any updates available for the app that may include Apple Pay support. Go to the App Store and look for updates for the Ri... ⇲
 
Customization issue

Limited ability to customize shortcuts

Fix: Explore the app settings to see if there are options for customizing shortcuts. If not, this feature may not be available yet. OR Conside... ⇲
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 what users are saying
Good experience
90.2%

Bad experience
6.1%

Neutral
3.6%

~ from our NLP analysis of 932 combined software ratings.

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 Private Data Rivian collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location