fix problems on Jigsaw Puzzles [iphone]

—— Run into issues on Jigsaw Puzzles ? Get help pending when official support gets back to you!

Jigsaw Puzzles for Adults HD

Info:

company: Veraxen Ltd

: https://veraxen.com/support.php

: veraxen.com

Chat with our AI-based Jigsaw Puzzles Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during gameplay

Fix: 1. Close the app completely by double-tapping the home button and swiping up on the Jigsaw Puzzles app. 2. Restart your iPhone to clear any... »»

Puzzle pieces moved to bottom tray

Fix: 1. Check the app settings to see if there is an option to adjust the layout of the puzzle pieces. 2. If there is no such option, try restart... »»

Ads issue

Ads cover puzzle piece tray

Fix: 1. Try rotating your device to landscape mode, which may adjust the layout and move the ads out of the way. 2. If this does not work, check... »»

Repetitive ad content

Fix: 1. If the ads are repetitive, try clearing your app cache by uninstalling and reinstalling the app. 2. Use the app in airplane mode to avoid... »»

Ads interrupt gameplay

Fix: 1. Try to play the game in airplane mode to prevent ads from displaying during gameplay. 2. Check if there is a 'remove ads' option in the a... »»

Security issue

Malicious adware appears

Fix: 1. Ensure your iPhone is updated to the latest iOS version to protect against vulnerabilities. 2. Clear your browser history and cache to re... »»

Slow issue

Slow response when dragging pieces

Fix: 1. Close any background apps to free up memory. Double-tap the home button and swipe up on apps you are not using. 2. Restart your iPhone to... »»

Loading issue

Inconsistent puzzle loading

Fix: 1. Ensure you have a stable internet connection, as loading puzzles may require data. 2. Restart the app to see if it resolves the loading i... »»

Audio issue

Volume issues with ads

Fix: 1. Check the volume settings on your iPhone to ensure they are turned up. 2. Go to Settings > Sounds & Haptics and adjust the volume slider.... »»

Support issue

Difficulty in contacting support

Fix: 1. Look for a 'Help' or 'Support' section within the app that may provide FAQs or contact options. 2. Check the app's page in the App Store... »»

Customization issue

No zoom feature for images

Fix: 1. Try using pinch-to-zoom gestures on the puzzle image to see if it works. 2. If not, check the app settings for any options related to zoo... »»

Limited customization options

Fix: 1. Explore the app settings thoroughly to see if there are hidden customization options. 2. Check for any updates that may add new features... »»

Crashes issue

Frequent app crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version. 2. Clear the app's cache by uninstalling and reinstalling it to remove any corru... »»

Updates issue

Loss of progress after updates

Fix: 1. Before updating the app, take note of your current progress or take screenshots. 2. After an update, check if there is a 'restore progres... »»

Downloads issue

Inability to delete downloaded puzzles

Fix: 1. Check the app settings for an option to manage downloaded puzzles. 2. If there is no option, try uninstalling and reinstalling the app to... »»

UI issue

Puzzle pieces size reduced

Fix: 1. Check the app settings for any options to adjust the size of puzzle pieces. 2. Restart the app to see if it resets the piece size to defa... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Neutral

3.0%

Bad experience

1.9%

~ from our NLP analysis of 719,669 combined software ratings.

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Private Data Jigsaw Puzzles collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Premium Jigsaw Puzzles: $9.99 Upgrade to Premium: Ads Free, No Limits!
Seasons: $3.99 Seasons of the Year Pack
Colors: $2.99 Color Inspiration Pack
Flowers: $2.99 Flower Decoration Pack
Knitting: $2.99 Bright Knit Pack
Fairyland: $2.99 Fairyland Pack
Abstraction Magic: $1.99 Abstraction Magic Pack
Color Party: $4.99 Color Party Pack
Vitrage: $2.99 Impressive Vitrage Pack
Everyday Jigsaw Puzzles: $0.00 Get new puzzle packs everyday! Download now!