fix problems on OBDeleven [iphone]

—— Run into issues on OBDeleven? Get help pending when official support gets back to you!

OBDeleven – OBD2 car scanner

Info:

company: OBDeleven UAB

: https://support.obdeleven.com/

: obdeleven.com

Chat with our AI-based OBDeleven Support

🛠️ Common OBDeleven Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Car cycles to accessory mode when scanning

Fix: Ensure that your vehicle is in the correct mode before starting the scan. Turn on the ignition without starting the engine, which should kee... ⇲

Lack of live data panel

Fix: Explore the app settings to see if there is an option to enable or access live data. Sometimes, features may be hidden in submenus or requir... ⇲

Compatibility issue

Incompatibility with older OBDeleven devices

Fix: Check for any firmware updates for your older OBDeleven device. Updating the firmware can sometimes resolve compatibility issues with the ap... ⇲

OBDeleven not supported after update

Fix: Check the app store for any available updates for the OBDeleven app. Sometimes, a new version may fix compatibility issues with the latest i... ⇲

Support issue

Poor customer service response time

Fix: Utilize the app's FAQ section or user forums to find solutions to common issues. Many users share their experiences and solutions that can b... ⇲

Payments issue

Unclear credit usage for purchases

Fix: Review the app's help section or user guide to understand how credits are allocated for different features. This information is often provid... ⇲

Charging for basic features

Fix: Review the app's feature list to determine which features are considered basic and which require credits. This can help you plan your usage... ⇲

Credits purchased but unusable

Fix: Check your account balance within the app to ensure that the credits were successfully added. If they are not showing, try logging out and b... ⇲

Crashes issue

OBDeleven crashes on sign-in

Fix: Try clearing the app's cache and data. Go to your iPhone settings, find the OBDeleven app, and select 'Clear Cache' or 'Delete App Data' if... ⇲

Features issue

Limited diagnostic capabilities

Fix: Familiarize yourself with the specific capabilities of the OBDeleven app by reviewing the user manual or online resources. This can help you... ⇲

Less functionality compared to Volkswagen app

Fix: Identify the specific features you need that are available in the Volkswagen app and see if there are alternative methods to achieve similar... ⇲

Updates issue

Forced obsolescence of older devices

Fix: If you have an older device, consider looking for community forums or user groups that may have found workarounds or hacks to extend the dev... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.7%

Bad experience

11.0%

Neutral

3.3%

~ from our NLP analysis of 272 combined software ratings.

Switch to these Alternatives:

Carista OBD2

VCDS-Mobile

carOne

OBD Auto Doctor

Car Scanner OBD2 Torque Pro

VAG Coding

POWERlink Suite

MHD Flasher

GPS Race Timer

OBDApp.de

Private Data OBDeleven collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics
- Other Data

Cost of Subscriptions

10 Credits: $3.99 Adds 10 credits to user profile
100 Credits: $29.99 Adds 100 credits to user profile
500 Credits: $90.99 Adds 500 credits to user profile