fix problems on Safe Vision Kids [iphone]

—— Run into issues on Safe Vision Kids ? Get help pending when official support gets back to you!

Safe Vision Kids for YouTube

Info:

company: Safe Vision Parental Software Pty Ltd

: https://safe.vision/contact/

: safe.vision

Chat with our AI-based Safe Vision Kids Support

🛠️ Common Safe Vision Kids Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Time limits do not work properly

Fix: 1. Check the app settings: Open the Safe Vision Kids app and navigate to the settings menu. Ensure that the time limits are correctly set fo... ⇲

Search function often fails

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and mobile d... ⇲

Video issue

Videos freeze during playback

Fix: 1. Check internet speed: Ensure that your internet connection is fast enough for streaming. You can test your speed using a speed test app.... ⇲

Bugs issue

Channels reappear after being blocked

Fix: 1. Check the blocking settings: Go to the settings in the Safe Vision Kids app and ensure that the channels you want to block are still list... ⇲

Customization issue

Limited ability to create playlists

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may introduce new features, including playlist options.... ⇲

Settings issue

No option to block specific words in titles

Fix: 1. Use the existing blocking features: While you may not be able to block specific words, utilize the channel blocking feature to limit expo... ⇲

Inability to set time limits on specific channels

Fix: 1. Use overall time limits: Set a general time limit for the app usage, which will apply to all channels. 2. Monitor usage: Keep track of wh... ⇲

No option for kids to access watch history

Fix: 1. Monitor usage manually: Keep track of what your child watches by asking them or checking the app regularly. 2. Use favorites: Encourage y... ⇲

Search issue

Error messages during searches

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection. 2. Restart the app: Close the app comple... ⇲

Payments issue

High premium subscription cost

Fix: 1. Evaluate usage: Assess how often your child uses the app and whether the premium features are worth the cost. 2. Look for discounts: Chec... ⇲