fix problems on Ur My Type [iphone]

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—— Run into issues on Ur My Type? Get help pending when official support gets back to you!

Ur My Type - Dating. Friends.
Info:
company: UR MY TYPE LTD
: https://urmytype.app/
: urmytype.app
Chat with our AI-based Ur My Type Support
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Customization issue

Inability to change profile picture

Fix: Check the app settings to see if there is an option to edit your profile. If you find the option, ensure you are following the correct steps... ⇲

No option for multiple profile pictures

Fix: If the app does not support multiple pictures, consider using a collage of images as your single profile picture to showcase different aspec... ⇲
 
Slow issue

Laggy performance

Fix: Clear the app's cache by going to your iPhone settings, selecting the app, and choosing to clear cache or data if that option is available.... ⇲
 
Notifications issue

Notifications do not make sound

Fix: Check your iPhone's notification settings by going to Settings > Notifications > Ur My Type. Ensure that sounds are enabled for notification... ⇲

Lack of a better notification system

Fix: Explore the app's settings for any customization options for notifications. Adjust them to your preference if available. OR Consider usin... ⇲
 
Messages issue

Messages erase after a while

Fix: Check if there is a setting in the app that controls message retention. If available, adjust it to keep messages longer. OR Consider taki... ⇲
 
Payments issue

Basic features locked behind paywall

Fix: Utilize any free trial options that may be available to access premium features temporarily. This can help you evaluate if the features are... ⇲
 
Glitches issue

Glitches in chat area

Fix: Try restarting the app or your iPhone to see if that resolves the glitches. If the problem persists, consider reinstalling the app. OR Ch... ⇲
 
Security issue

Presence of fake profiles

Fix: Be cautious and look for signs of fake profiles, such as generic photos or incomplete profiles. Report any suspicious accounts to the app.... ⇲
 
Account issue

Limited daily likes

Fix: Use your likes strategically by focusing on profiles that genuinely interest you rather than using them all at once. OR Check if the app... ⇲
 
Settings issue

No selective group chat option

Fix: Use one-on-one messaging as an alternative to group chats, focusing on building connections individually. OR Consider using other messagi... ⇲
 
Video issue

No video chat feature

Fix: Use alternative video chat applications (like Zoom, Skype, or FaceTime) to connect with matches for video calls. OR Suggest the addition... ⇲
 
Compatibility issue

Inconsistent app behavior on iPhone

Fix: Ensure that your iPhone is running the latest version of iOS and that the app is updated to the latest version available in the App Store.... ⇲
 
Updates issue

Missing features from previous versions

Fix: Check the app's update notes in the App Store to see if the features have been replaced or modified and adapt to the new functionalities.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.2%

Neutral
5.5%

Bad experience
5.4%

~ from our NLP analysis of 1,920 combined software ratings.

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 Private Data Ur My Type collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. 1 Month Premium: $24.99 Premium Subscription for 1 Month
  2. Premium: $14.99 Premium subscription for 1 month
  3. 6 Months Premium: $49.99 Premium Subscription for 6 Months
  4. Super Likes: 3 Charges: $2.99 3 charges of super likes
  5. Power Pack: $9.99 20 likes, 1 profile boost, 3 super likes
  6. Ultra Profile Boost: 1 Charge: $4.99 1 charge of ultra profile boost
  7. Premium 50% Off: $7.49 50% off the regular premium prices.
  8. 12 Months Premium: $74.99 Premium Subscription for 12 Months
  9. Premium: $29.99 Premium subscription for 3 months
  10. Super Likes: 30 Charges: $9.99 30 charges of super likes