—— Run into issues on New Bed? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure that notifications are enabled. Go to the app, tap on the settings icon, and look for 'Notifications'. Make... ⇲
Fix: Explore all features of the app to ensure you are utilizing it to its full potential. Sometimes, features may be hidden or not immediately o... ⇲
Fix: Ensure that you have a stable internet connection. Sometimes, a poor connection can prevent the app from updating your balance. Try switchin... ⇲
Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲
Fix: Make sure that your Caps Lock is not on and that you are entering your credentials correctly. Sometimes, a simple typo can cause login failu... ⇲
Fix: Try reaching out to customer service through different channels. If you are using email, consider calling them directly or using any availab... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the New Bedford Credit Union app, and check if an upd... ⇲
Fix: Check if Face ID is enabled for the app. Go to 'Settings' > 'Face ID & Passcode' and ensure that the New Bedford Credit Union app is listed... ⇲
Fix: Check for any known outages or maintenance updates on the credit union's website or social media pages. Sometimes, the app may be down for m... ⇲
Fix: If you are not using a jailbroken device, try restarting your iPhone. This can sometimes clear false messages related to device status. OR... ⇲