fix problems on ResyOS [iphone]

—— Run into issues on ResyOS? Get help pending when official support gets back to you!

ResyOS

Info:

company: Resy

: https://resy.com/about

: resy.com

Chat with our AI-based ResyOS Support

🛠️ Common ResyOS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ResyOS freezes frequently

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the ResyOS app of... ⇲

Cannot change reservations

Fix: 1. Open the ResyOS app and navigate to the reservations section. 2. Select the reservation you wish to change. 3. Look for an 'Edit' or 'Cha... ⇲

Network issue

500 errors occur

Fix: 1. A 500 error usually indicates a server issue. First, check your internet connection to ensure it’s stable. 2. Try closing the app and reo... ⇲

Bugs issue

Guest history bug

Fix: 1. Navigate to the guest history section in the app. 2. If you notice missing or incorrect entries, try logging out and back into the app. 3... ⇲

Issues with floor plan saving

Fix: 1. When saving the floor plan, ensure you are connected to a stable internet connection. 2. After making changes, wait for a confirmation me... ⇲

Syncing issue

ResyOS does not refresh automatically

Fix: 1. Ensure that your app is set to refresh in the background. Go to Settings > ResyOS and enable 'Background App Refresh'. 2. Manually refres... ⇲

Search issue

Cannot search by guest name

Fix: 1. Ensure you are using the correct spelling of the guest's name. 2. Try searching using different variations of the name (e.g., first name... ⇲

Security issue

Lock timeout fail ID error

Fix: 1. Restart the app and try logging in again. 2. If the error persists, check your internet connection and ensure it is stable. OR 1. If t... ⇲

Glitches issue

New update causes major glitches

Fix: 1. If you experience glitches after an update, try restarting the app. 2. Check for any additional updates that may have been released to fi... ⇲

Permissions issue

Inability to access certain tables

Fix: 1. Check your user permissions within the app to ensure you have access to the tables in question. 2. Restart the app to see if the issue re... ⇲

Support issue

Support is unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Try reaching out through different channels, s... ⇲

Pushy sales staff

Fix: 1. If you find the sales staff pushy, consider providing feedback directly to them about your preferences. 2. Set clear boundaries about you... ⇲

Difficult to train staff on app

Fix: 1. Create a step-by-step guide or cheat sheet for staff to reference while using the app. 2. Conduct training sessions where staff can pract... ⇲

Customization issue

Text message customization is limited

Fix: 1. Explore the settings within the app to see if there are any options for customizing text messages. 2. If customization options are limite... ⇲

Server rotation options are lacking

Fix: 1. Check the app settings to see if there are any options for adjusting server rotation. 2. If options are limited, consider using manual ro... ⇲

Compatibility issue

Integration with POS is missing

Fix: 1. Check the app settings to see if there are any integration options available. 2. If integration is not available, consider using manual e... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are running the latest version of the app and the operating system. 2. Check the internet connection on each device to... ⇲

Limited functionality compared to competitors

Fix: 1. Identify the specific functionalities you find lacking and document them. 2. Explore workarounds or alternative methods to achieve simila... ⇲

Account issue

Locked into long contracts

Fix: 1. Review your contract terms carefully to understand your obligations. 2. If possible, negotiate for shorter terms or trial periods in futu... ⇲

Crashes issue

ResyOS crashes on iPad

Fix: 1. Ensure your iPad is running the latest version of iOS. Go to Settings > General > Software Update. 2. Close the app completely and restar... ⇲

Updates issue

Frequent updates without improvements

Fix: 1. Keep track of the updates and any changes made to the app. 2. If you notice no improvements, consider using the app less frequently until... ⇲