fix problems on 兴业银行手机银行 [iphone]

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—— Run into issues on 兴业银行手机银行? Get help pending when official support gets back to you!

兴业银行手机银行
Info:
company: 兴业银行
: http://www.cib.com.cn/cn/e-banking/wap/faqs/notice1.html
: www.cib.com.cn
Chat with our AI-based 兴业银行手机银行 Support
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Login issue

frequent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or the bank's website. Follow the... ⇲

requires phone number for login

Fix: 1. Use an alternative login method: If the app allows, try using an email or username instead of a phone number for login. Check the app set... ⇲
 
Crashes issue

兴业银行手机银行 crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for the 兴业银行手机银行 app. Updating can fix bugs that cause cr... ⇲
 
Slow issue

slow response time

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the 兴... ⇲

兴业银行手机银行 is slow and laggy

Fix: 1. Close background apps: Free up resources by closing other apps running in the background. Double-tap the home button (or swipe up) and sw... ⇲
 
Payments issue

inability to transfer funds

Fix: 1. Check account status: Ensure that your account is active and has sufficient funds for the transfer. Log in to your account to verify. 2.... ⇲
 
Updates issue

mandatory upgrade to use app

Fix: 1. Update the app: Go to the App Store and check for updates. Install the latest version to ensure compatibility and access to all features.... ⇲

poor performance after update

Fix: 1. Restart your iPhone: Restarting can help clear temporary issues that may arise after an update. 2. Clear app cache: Offload the app throu... ⇲

loss of functionality in new version

Fix: 1. Familiarize yourself with new features: Check the app's update notes in the App Store to understand any changes or new features that may... ⇲
 
Support issue

poor customer service

Fix: 1. Use online resources: Check the bank's website for FAQs or troubleshooting guides that may address your issue without needing to contact... ⇲
 
Uploads issue

inability to upload images for ID verification

Fix: 1. Check app permissions: Go to Settings > Privacy > Photos and ensure that the 兴业银行手机银行 app has permission to access your photos. 2... ⇲
 
Freezing issue

兴业银行手机银行 is unresponsive

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom) and swipe up on the 兴业银行手机银行 app to close it. Reope... ⇲
 
Bugs issue

frequent bugs

Fix: 1. Report bugs through the app: If the app has a feedback feature, use it to report the bugs you encounter. This can help the developers add... ⇲
 
Notifications issue

inconsistent transaction notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > 兴业银行手机银行 and ensure that notifications are enabled. Adjust settings... ⇲
 
Account issue

inability to access account without phone number

Fix: 1. Update your account information: If you have changed your phone number, update it in your account settings on the bank's website or app t... ⇲
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 what users are saying
Good experience
88.8%

Bad experience
9.5%

Neutral
1.8%

~ from our NLP analysis of 793 combined software ratings.

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 Private Data 兴业银行手机银行 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics