—— Run into issues on Vemos? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app is updated to the latest version, as updates often include improvements in identification algorithms. To do this, go to... ⇲
Fix: Adjust the scanning environment to improve lighting conditions. Ensure that the ID is well-lit and free from glare, as poor lighting can aff... ⇲
Fix: Manually verify the gender on the ID against the individual presenting it. Encourage users to double-check the information provided by the a... ⇲
Fix: Implement a dual verification process where the app's results are confirmed by a trained professional. This can help mitigate risks associat... ⇲
Fix: Limit the use of the app to low-risk situations and ensure that high-stakes environments have additional layers of verification in place, su... ⇲
Fix: Enhance the scanning process by using additional tools or resources, such as UV light or magnifying glasses, to inspect security features on... ⇲
Fix: Utilize the app as part of a broader ID verification strategy that includes checking against known databases or using third-party verificati... ⇲
Fix: Establish clear protocols for ID verification that include the use of the app as one part of a comprehensive compliance strategy. Document a... ⇲