fix problems on Serene [iphone]

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—— Run into issues on Serene? Get help pending when official support gets back to you!

Serene: Talk to Astrologer
Info:
company: Oleh Rodionov
: https://tou.myserene.app
: s519e046a.app-ads-txt.com
Chat with our AI-based Serene Support
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Crashes issue

Frequent crashes and errors

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
Payments issue

Difficulties in canceling subscriptions

Fix: To cancel your subscription, go to Settings on your iPhone, tap your name at the top, then tap 'Subscriptions'. Find the Serene app in the l... ⇲

Double charging issues

Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions to see if you have multiple active subscriptio... ⇲

Limited free content

Fix: Maximize the use of the free content by regularly checking for updates or new features that may be added. Some apps rotate their free offeri... ⇲

Compatibility feature locked behind paywall

Fix: Explore the app's free features to see if there are any alternative ways to achieve similar results without paying. Sometimes, free features... ⇲

No yearly/monthly/quarterly package options

Fix: If you are interested in a subscription, consider budgeting for the monthly fee if that is the only option available. This can help you mana... ⇲

Serene does not restore subscriptions correctly

Fix: To restore your subscription, go to the app's settings and look for a 'Restore Purchases' option. This can help retrieve your subscription i... ⇲

Refund process is complicated

Fix: Familiarize yourself with Apple's refund policy. If you believe you are entitled to a refund, go to the App Store, find your purchase histor... ⇲
 
Support issue

Poor customer service

Fix: Utilize the app's FAQ or help section, which may provide answers to common issues without needing to contact customer service. This can save... ⇲
 
Ads issue

Misleading free trial

Fix: Before starting a free trial, read the terms and conditions carefully to understand what happens after the trial period ends. Set a reminder... ⇲
 
UI issue

Typos and poor grammar

Fix: If you encounter typos or grammatical errors, consider providing feedback through the app's feedback feature if available. This can help imp... ⇲
 
Bugs issue

Inconsistent daily readings

Fix: Keep a personal journal to track your daily readings and compare them over time. This can help you identify patterns or inconsistencies in t... ⇲
 
Customization issue

Lack of support for non-monogamous relationships

Fix: Seek out additional resources or apps that cater specifically to non-monogamous relationships. There are many resources available that can p... ⇲
 
Login issue

Serene locks out users after initial use

Fix: If you are locked out, try restarting your device. This can sometimes resolve temporary glitches that prevent access to the app. OR Check... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.3%

Bad experience
4.0%

Neutral
3.6%

~ from our NLP analysis of 6,178 combined software ratings.

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 Private Data Serene collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly subscription with trial: $9.99 Subscription for 1 week with 3-day trial
  2. Daily Secrets from Birth Chart: $24.99 Daily Secrets from Birth Chart
  3. Weekly subscription: $9.99 Subscription for 1 week
  4. Quarter subscription: $34.99 Subscription for 1 quarter
  5. Horoscope Compatibility: $4.99 Unlimited access to all features in the app
  6. Annual subscription with trial: $89.99 Annual subscription $89.99 with a 7-day trial
  7. Zodiac Compatibility: $14.99 Unlimited access to all features
  8. Weekly Subscription 5.99: $5.99 Weekly Subscription 5.99 without trial
  9. Zodiac App: $14.99 Unlimited access to all features
  10. Weekly subscription paid trial: $9.99 Subscription for 1 week with 3-day paid trial