fix problems on Coupa Cafe [iphone]

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—— Run into issues on Coupa Cafe? Get help pending when official support gets back to you!

Coupa Cafe
Info:
company: Coupa Cafe
: https://www.coupacafe.com
: www.coupacafe.com
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Payments issue

Automatic 20% tip

Fix: If you prefer to adjust the tip amount, check if there is an option in the app settings to change the default tip percentage. If not, you ca... ⇲

No Google or Apple Pay

Fix: Use a different payment method available in the app. If you have a credit or debit card, you can enter that information manually to complete... ⇲

Cannot split payment between Coupa card and credit card

Fix: Use one payment method for the entire order. If you need to use both, consider placing two separate orders: one with the Coupa card and anot... ⇲

Cannot save credit card

Fix: Manually enter your credit card information each time you make a purchase. This is a workaround until the app allows saving card details.... ⇲

Cannot enter credit card expiration dates past current month

Fix: If you have a new card, check if the app allows you to enter the expiration date manually. If not, use a card that is currently valid. OR... ⇲
 
Bugs issue

Broken functionality

Fix: Try restarting the app. Close it completely by swiping up from the bottom of the screen (or double-tapping the home button) and then reopeni... ⇲

Fixed delay regardless of busyness

Fix: Plan your orders during off-peak hours if possible. This may help you avoid the fixed delay and receive your food faster. OR If the delay... ⇲
 
Ads issue

Rating prompt on every new page

Fix: If the rating prompt is disruptive, try to ignore it and continue using the app. It may be a temporary feature that will be adjusted in futu... ⇲

Asks for rating too often

Fix: If the app allows you to disable rating prompts in the settings, do so. Otherwise, try to provide feedback about the frequency of prompts th... ⇲
 
Login issue

Cannot log in through Facebook

Fix: Try resetting your password for Coupa Cafe and logging in with your email instead. This can often bypass issues with social media logins.... ⇲
 
Account issue

Cannot save birthday

Fix: Check if there is an option in the app settings to manually enter your birthday. If not, consider keeping a note of it elsewhere for referen... ⇲
 
Crashes issue

Coupa Cafe crashes when selecting a location

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find Coupa Cafe, and select 'Offload App'. This will remove the app... ⇲
 
Compatibility issue

Unstable on iPhones

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any updates available.... ⇲
 
Gameplay issue

Food is expensive for quality

Fix: Consider exploring other food options or restaurants that may offer better value for your money. Use the app to compare prices and quality b... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
3.0%

Neutral
1.5%

~ from our NLP analysis of 1,267 combined software ratings.

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 Private Data Coupa Cafe collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data