fix problems on UCLA Health [iphone]

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—— Run into issues on UCLA Health? Get help pending when official support gets back to you!

UCLA Health
Info:
company: UCLA Health
: https://www.uclahealth.org
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UI issue

Design is cluttered with useless icons

Fix: Try to focus on the most frequently used features and ignore the less relevant icons. You can also look for any options to customize your da... ⇲

Gets stuck in sub-window with no way to go back

Fix: Try tapping the back button on your device or using gestures (like swiping from the left edge) to navigate back. If that doesn't work, force... ⇲

Confusing to manage multiple apps

Fix: Create a list of the apps you use and their purposes. This can help you keep track of what each app does and reduce confusion when switching... ⇲
 
Account issue

Difficult to navigate to account info

Fix: Use the search function within the app, if available, to quickly locate your account information. This can save time compared to manually na... ⇲
 
Compatibility issue

Cannot print reports from every platform

Fix: Check if the app has a built-in export feature that allows you to save reports as PDF or other formats that can be printed from your device... ⇲
 
Customization issue

No HTML only option for reports

Fix: Look for any export options within the app that allow you to save reports in different formats. If HTML is not available, PDF is often a goo... ⇲
 
Notifications issue

Messages do not push through

Fix: Check your device's notification settings to ensure that notifications for the UCLA Health app are enabled. Go to Settings > Notifications >... ⇲

Endless reminders about Covid are annoying

Fix: Check the app's settings to see if you can adjust the frequency of notifications or turn off specific reminders related to Covid. OR If t... ⇲
 
Messages issue

Cannot reply to messages after a day

Fix: Make a habit of checking messages regularly to ensure timely responses. Set reminders on your phone to check the app daily if necessary. O... ⇲
 
Loading issue

Sometimes cannot retrieve information

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolves the... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
5.8%

Neutral
2.4%

~ from our NLP analysis of 6,985 combined software ratings.

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 Private Data UCLA Health collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data