fix problems on Hickam Federal Credit Union [iphone]

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—— Run into issues on Hickam Federal Credit Union? Get help pending when official support gets back to you!

Hickam Federal Credit Union
Info:
company: Hickam Federal Credit Union
: https://www.hickamfcu.org/membership/contact/contact-us
: www.hickamfcu.org
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Security issue

Fingerprint scanner not working

Fix: 1. Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the Hickam Federal Credit Union app. 2. If it is enabled, t... ⇲

Security questions not set

Fix: 1. Log into the app and navigate to the security settings to set up your security questions. 2. If you cannot find the option, try accessin... ⇲
 
Payments issue

Mobile deposits rejected for certain checks

Fix: 1. Ensure that the checks you are trying to deposit meet the bank's requirements (e.g., not exceeding the deposit limit, being properly endo... ⇲

Low mobile daily deposit limits

Fix: 1. Review the bank's mobile deposit policy on their website or within the app to understand the limits. 2. If you need to deposit a larger... ⇲

Inconvenient check deposit process

Fix: 1. Follow the app's instructions carefully when depositing checks, ensuring you take clear photos of the front and back. 2. Ensure that the... ⇲
 
Login issue

Difficulties logging in

Fix: 1. Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to rese... ⇲

Requires multiple logins

Fix: 1. Ensure that you are selecting the 'Remember Me' option when logging in, if available. 2. Check if your app is updated to the latest vers... ⇲
 
Slow issue

Hickam Federal Credit Union is slow or unresponsive

Fix: 1. Close any background apps that may be using system resources. Double-click the home button (or swipe up from the bottom on newer models)... ⇲
 
Account issue

Inconsistent account access

Fix: 1. Ensure that you are using the correct login credentials. 2. Check for any app updates in the App Store, as updates can fix bugs related... ⇲

Mobile banking disabled error

Fix: 1. Ensure that your account is in good standing and that mobile banking is enabled. You can check this by logging into the bank's website.... ⇲
 
Notifications issue

Lack of notifications for low/overdraft

Fix: 1. Check the app settings to ensure that notifications are enabled. Go to Settings > Notifications > Hickam Federal Credit Union and toggle... ⇲
 
UI issue

Confusing transaction details

Fix: 1. Review the transaction details carefully, as they may include abbreviations or codes. 2. If you are unsure about a transaction, consider... ⇲
 
Downloads issue

No link to app on website

Fix: 1. Bookmark the app download page in the App Store for easy access. 2. Use the search function in the App Store to find the Hickam Federal... ⇲
 
Bugs issue

Errors without feedback

Fix: 1. Take note of any error messages you receive and try to replicate the action that caused the error to identify patterns. 2. Restart the a... ⇲
 
Network issue

Hickam Federal Credit Union down frequently

Fix: 1. Check the bank's social media or website for any announcements regarding app outages or maintenance. 2. Restart your iPhone to refresh t... ⇲
 
Customization issue

No nickname feature for bills

Fix: 1. Use a note-taking app or a personal finance app to track your bills and assign nicknames there. 2. Keep a separate document or spreadshe... ⇲
 
Registration issue

Need to enroll on website first

Fix: 1. Visit the bank's website and complete the enrollment process as instructed. 2. Ensure you have all necessary information ready, such as... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
2.9%

Neutral
2.5%

~ from our NLP analysis of 2,110 combined software ratings.

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 Private Data Hickam Federal Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics