fix problems on My City [iphone]

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—— Run into issues on My City ? Get help pending when official support gets back to you!

My City : Mansion
Info:
company: My Town Games LTD
: https://www.facebook.com/mytowngames
: www.my-town.com
Chat with our AI-based My City Support
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characters left:
 
Customization issue

Limited room options in houses

Fix: Explore the in-game store for any available expansions or additional room options that may not be immediately visible. Sometimes, new conten... ⇲

No stove in kitchen

Fix: Check for any updates or expansions that may include kitchen appliances. Sometimes, new features are added in updates that you may not have... ⇲

Lack of variety in clothing and accessories

Fix: Check the in-game store regularly for new clothing and accessory updates, as developers often add new items periodically. OR Participate... ⇲

No separate kids' bedrooms

Fix: Utilize existing rooms creatively by designating certain areas as kids' spaces, using furniture and decor to differentiate them. OR Check... ⇲

Need for more expansive house designs

Fix: Check for any updates or expansions that may introduce new house designs or layouts. OR Experiment with rearranging existing furniture an... ⇲

Inability to customize existing rooms

Fix: Explore all available customization options in the game settings to ensure you are utilizing all features. OR Check for any updates that... ⇲
 
Bugs issue

Characters reset unexpectedly

Fix: Ensure that your game is updated to the latest version, as updates often fix bugs related to character management. OR Try clearing the ap... ⇲
 
Ads issue

Accidental ad clicks on mobile

Fix: Be mindful of where you tap on the screen during gameplay. Try to avoid the edges of the screen where ads are typically located. OR If po... ⇲

High frequency of ads for free content

Fix: Consider playing during off-peak hours when ad frequency may be lower, as some games adjust ad delivery based on user activity. OR If the... ⇲
 
Gameplay issue

Need for more interactive features

Fix: Explore all available features in the game to ensure you are utilizing everything it offers. Sometimes, features are not immediately obvious... ⇲

Limited number of characters included

Fix: Check for any character packs or expansions available for purchase in the in-game store that may add more characters. OR Consider creatin... ⇲

Limited cooking options in the game

Fix: Explore the in-game store for any cooking-related expansions or updates that may introduce new recipes or cooking methods. OR Utilize exi... ⇲

Lack of pet options

Fix: Check the in-game store for any pet-related expansions or updates that may introduce new pet options. OR Engage with the community to see... ⇲
 
UI issue

Frustrating navigation between apps

Fix: Organize your apps into folders on your device to streamline access and reduce the time spent navigating between them. OR Use the app swi... ⇲
 
Storage issue

Inadequate storage for clothing

Fix: Regularly review and delete clothing items that you no longer use to free up storage space. OR Check if there are any storage upgrades av... ⇲
 
Updates issue

Missing seasonal clothing updates

Fix: Keep an eye on the game's social media channels or community forums for announcements regarding seasonal updates. OR Participate in any s... ⇲
 
Payments issue

Unclear monetization strategy

Fix: Review the in-game store to understand what items are available for purchase and how they affect gameplay. OR Engage with the community t... ⇲
 
Glitches issue

Frustrating glitches with character management

Fix: Ensure your app is updated to the latest version, as updates often fix glitches and bugs. OR Try restarting the app or your device to see... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.6%

Neutral
5.0%

Bad experience
4.4%

~ from our NLP analysis of 4,368 combined software ratings.

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 Private Data My City collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Full version: $9.99 Unlock everything
  2. Pro version: $4.99 Unlock characters + no ads
  3. Small pack 1: $0.99 Unlock 1 character
  4. Small pack 3: $0.99 Unlock 1 character
  5. Small pack 4: $0.99 Unlock 1 character
  6. Small pack 2: $0.99 Unlock 1 character