fix problems on ShortsWave [iphone]

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—— Run into issues on ShortsWave? Get help pending when official support gets back to you!

ShortsWave: Watch Drama Series
Info:
company: 婷婷 乔
: http://shortswave.com/
: shortswave.com
Chat with our AI-based ShortsWave Support
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Settings issue

English subtitles reset after each episode

Fix: 1. Check the subtitle settings before starting each episode to ensure they are enabled. 2. If the issue persists, try toggling the subtitle... ⇲

No way to track watched episodes

Fix: 1. Manually keep track of watched episodes using a notes app or a physical journal. 2. Check if the app has a 'History' or 'Recently Watched... ⇲
 
Payments issue

High subscription costs

Fix: 1. Review the subscription plans available in the app and see if there are any promotional offers or discounts. 2. Consider sharing a subscr... ⇲

Coins not credited after purchase

Fix: 1. Log out of the app and log back in to refresh your account status. 2. Check your purchase history in the app store to confirm the transac... ⇲

Content behind paywalls

Fix: 1. Review the subscription options to see if there are any plans that fit your budget. 2. Look for promotional offers that may provide tempo... ⇲

Limited options for subscription plans

Fix: 1. Review the current subscription plans and see if there are any seasonal promotions or discounts. 2. Consider sharing a subscription with... ⇲
 
Gameplay issue

Limited free episodes

Fix: 1. Regularly check the app for new free episodes as they may rotate periodically. 2. Engage with the app's social media or community to stay... ⇲

Points system is unclear

Fix: 1. Review the app's FAQ or help section for detailed information on how the points system works. 2. Keep a log of your activities and the po... ⇲

Episodes often too short

Fix: 1. Look for longer series or films within the app that may provide more content per viewing session. 2. Consider watching multiple episodes... ⇲

Similar storylines across shows

Fix: 1. Diversify your viewing by exploring different genres or categories within the app. 2. Keep an eye out for new releases that may offer fre... ⇲

Locked episodes after watching

Fix: 1. Ensure you are logged into your account to track your viewing history. 2. Try refreshing the app or logging out and back in to see if the... ⇲
 
Search issue

No search function for specific shorts

Fix: 1. Use the app's categories or genres to browse for specific content. 2. Check if there are any filters or sorting options available to help... ⇲
 
Customization issue

Lack of a playlist feature

Fix: 1. Create a personal list of episodes you want to watch using notes or a task management app. 2. Use the 'Watch Later' feature if available... ⇲
 
Audio issue

Dubbed versions missing parts

Fix: 1. Check for alternate dubbed versions or language settings within the app. 2. Report the issue through the app's feedback feature to highli... ⇲
 
Ads issue

Ads do not provide sufficient points

Fix: 1. Engage with the ads fully to ensure you receive the maximum points possible. 2. Check if there are any ad-free subscription options avail... ⇲
 
Glitches issue

Technical glitches during playback

Fix: 1. Ensure your app is updated to the latest version. 2. Clear the app's cache by going to Settings > General > iPhone Storage > ShortsWave a... ⇲
 
Support issue

No customer support response

Fix: 1. Check the app's help section for common issues and solutions. 2. Try reaching out through different channels, such as social media or com... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure your device is updated to the latest iOS version. 2. Clear the app's cache by going to Settings > General > iPhone Storage > Short... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.7%

Bad experience
3.8%

Neutral
3.5%

~ from our NLP analysis of 12,083 combined software ratings.

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 Private Data ShortsWave collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. One-time Purchase: $19.99 One-time Purchase
  2. One-time Purchase: $9.99 One-time Purchase
  3. wave-sub-week-coins: $14.99 Weekly Subscription-coins
  4. premium-week: $19.99 Weekly Subscription
  5. One-time Purchase: $4.99 One-time Purchase
  6. One-time Purchase: $8.99 One-time Purchase
  7. Weekly Pack: $29.99 Weekly Pack
  8. One-time Purchase: $29.99 300 coins
  9. One-time Purchase: $1.99 One-time Purchase
  10. One-time Purchase: $49.99 500 coins