fix problems on Firstrust Bank [iphone]

—— Run into issues on Firstrust Bank? Get help pending when official support gets back to you!

Firstrust Bank

Info:

company: Firstrust Bank

: https://www.firstrust.com

: www.firstrust.com

Chat with our AI-based Firstrust Bank Support

🛠️ Common Firstrust Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to take photographs of checks

Fix: Ensure that you are using the latest version of the Firstrust Bank app. Go to the App Store, search for Firstrust Bank, and check if an upda... ⇲

Images are rotated and cannot be processed

Fix: Before taking a photo of the check, ensure that you are holding your iPhone in the correct orientation. The check should be aligned properly... ⇲

Updates issue

Firstrust Bank is confusing after updates

Fix: Take some time to explore the app's new layout. Familiarize yourself with the updated features by navigating through the app and checking ou... ⇲

Old app cropped images of checks, new version does not

Fix: If the new version does not crop images, ensure you are following the guidelines for taking photos of checks. Make sure the entire check is... ⇲

Loading issue

Takes forever to load

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. If your connection is w... ⇲

Search issue

Difficult to find payment scheduling

Fix: Use the search function within the app, if available, to quickly locate the payment scheduling feature. Look for a magnifying glass icon or... ⇲

Payments issue

Mobile deposit not accepted for larger checks

Fix: Check the app's guidelines for mobile deposits to see the maximum check amount allowed. If your check exceeds this limit, consider visiting... ⇲

Slow issue

New version is extremely slow

Fix: Ensure that your iPhone is running the latest iOS version. Go to Settings > General > Software Update to check for updates. Keeping your dev... ⇲

UI issue

Bill pay is not intuitive

Fix: Take a moment to review the app's help section or user guide, if available. This can provide insights into how to navigate the bill pay feat... ⇲

Too many clicks to access bill pay information

Fix: Look for a way to customize your dashboard or home screen within the app. Some apps allow you to pin frequently used features for quicker ac... ⇲

Bill pay page is too small

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and check if you can change the text size or zoom s... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.7%

Bad experience

3.6%

Neutral

1.7%

~ from our NLP analysis of 528 combined software ratings.

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Private Data Firstrust Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Diagnostics