fix problems on Moultrie [iphone]

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—— Run into issues on Moultrie ? Get help pending when official support gets back to you!

Moultrie Mobile Wireless
Info:
company: PRADCO Outdoor Brands
: https://www.moultriemobile.com/contact
: www.moultrieproducts.com
Chat with our AI-based Moultrie Support
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Notifications issue

notifications are inconsistent

Fix: 1. Check your notification settings for the Moultrie Mobile app. Go to Settings > Notifications > Moultrie Mobile and ensure that Allow Noti... ⇲
 
UI issue

poor user interface design

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where features are located to improve navigation. 2. U... ⇲
 
Camera issue

limited functionality for managing multiple cameras

Fix: 1. Create a dedicated folder for each camera in the app to help organize and manage them more effectively. 2. Regularly check for app updat... ⇲

inaccurate smart capture

Fix: 1. Ensure that the camera settings are correctly configured for the environment. Adjust the sensitivity settings if available. 2. Check for... ⇲

issues with image quality

Fix: 1. Ensure that your camera lens is clean and free from obstructions. 2. Check the camera settings to ensure they are optimized for the envi... ⇲

problems with scheduled picture taking

Fix: 1. Double-check the scheduling settings to ensure they are correctly configured. 2. Ensure that the camera has a stable power source and is... ⇲

inaccurate picture identification

Fix: 1. Ensure that the camera is set up correctly to capture images in the right conditions (lighting, angle, etc.). 2. Review the settings for... ⇲
 
Video issue

video playback issues

Fix: 1. Ensure you have a stable internet connection when attempting to play videos. 2. Clear the app's cache by deleting and reinstalling the M... ⇲
 
Loading issue

gallery refresh delays

Fix: 1. Manually refresh the gallery by pulling down on the screen to see if new images load. 2. Ensure your internet connection is stable and s... ⇲
 
Battery issue

high battery consumption

Fix: 1. Reduce the frequency of image uploads and notifications in the app settings to conserve battery life. 2. Close other apps running in the... ⇲
 
Support issue

poor customer service response

Fix: 1. Utilize the app's FAQ or help section for immediate answers to common questions. 2. Check online forums or community groups for user-sha... ⇲
 
Settings issue

difficult to navigate settings

Fix: 1. Take time to explore each setting category to familiarize yourself with the layout. 2. Refer to any user manuals or online resources tha... ⇲

inability to modify PIR sensitivity

Fix: 1. Check if there are any firmware updates for your camera that may enable this feature. 2. Review the user manual for your camera to see i... ⇲
 
Updates issue

outdated maps

Fix: 1. Check for app updates in the App Store to ensure you have the latest version, which may include updated maps. 2. Clear the app's cache b... ⇲

limited plan options

Fix: 1. Review the available plans in the app to ensure you are selecting the best option for your needs. 2. Consider combining multiple cameras... ⇲
 
Crashes issue

frequent need to reset app

Fix: 1. Clear the app's cache by deleting and reinstalling the Moultrie Mobile app. 2. Ensure your iPhone is running the latest version of iOS.... ⇲

Moultrie fails to open

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Ensure the app is updated to the latest version by checking the App Store. 3. Cle... ⇲
 
Payments issue

high data plan costs

Fix: 1. Monitor your data usage within the app settings to understand your consumption patterns. 2. Limit the frequency of image uploads and not... ⇲
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 what users are saying
Good experience
71.3%

Bad experience
20.4%

Neutral
8.3%

~ from our NLP analysis of 10,192 combined software ratings.

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 Private Data Moultrie collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Usage Data
    • Diagnostics