fix problems on Captions [iphone]

—— Run into issues on Captions ? Get help pending when official support gets back to you!

Captions for Videos - SubMe AI

Info:

company: Polina Kravchenko

: https://sites.google.com/view/submehelp

Chat with our AI-based Captions Support

🛠️ Common Captions Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only offers paid subscription options

Fix: Consider using the app's free trial period (if available) to evaluate its features before committing to a subscription. If the app does not... ⇲

Accidental premium charges

Fix: To prevent accidental charges, ensure that you turn off auto-renewal for subscriptions. Go to Settings > [your name] > Subscriptions, select... ⇲

Crashes issue

Captions crashes during download

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check and free up space if necessar... ⇲

Export crashes

Fix: Ensure that your iPhone has sufficient storage space for the exported video. Clear unnecessary files or apps to free up space. OR Try exp... ⇲

Video issue

Limited daily video usage

Fix: Plan your video captioning tasks to maximize the daily limit. Prioritize the most important videos to caption first. OR Consider upgradin... ⇲

Reformatting entire video instead of just subtitles

Fix: Check the app settings to see if there is an option to export only subtitles instead of the entire video. Adjust the settings accordingly.... ⇲

Payments issue

High pricing for short usage

Fix: Evaluate your usage needs and consider whether a monthly subscription is worth it. If you only need the app for a short period, look for pro... ⇲

Trial version immediately charges

Fix: Before starting a trial, read the terms and conditions carefully to understand the billing process. If charged, check your subscription sett... ⇲

No trial version available

Fix: Look for alternative apps that offer trial versions or free usage tiers to test their features before purchasing. OR Research user review... ⇲

Refund requests not honored

Fix: Review the app's refund policy carefully before making a purchase. If you believe you are eligible for a refund, follow the official process... ⇲

Slow issue

Slow performance

Fix: Close other apps running in the background to free up system resources. Double-click the Home button (or swipe up from the bottom on newer i... ⇲

Bugs issue

Inaccurate translations

Fix: Manually review and edit the translations provided by the app to ensure accuracy. Use a reliable translation tool or service for comparison... ⇲

Loading issue

Loading issues

Fix: Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if performance improves. OR Restart... ⇲

UI issue

Difficulty moving text on screen

Fix: Refer to the app's user guide or help section for tips on text manipulation. Practice using the text tools to become more familiar with thei... ⇲

Watermark issue

Big watermark

Fix: Check if the app offers an option to remove the watermark by upgrading to a premium subscription. This is often a feature of paid versions.... ⇲

Compatibility issue

Not functioning correctly on iPhone

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR Delete... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.6%

Neutral

2.6%

~ from our NLP analysis of 744 combined software ratings.

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VEED - Captions for Videos

Subcap: AI Captions for Videos

AutoCap video captions

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AI Captions Video & Subtitles

Private Data Captions collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics

Cost of Subscriptions

Premium: $2.99 Premium access for 1 week
Premium: $4.99 Premium access for 1 week
Captions ai: SubMe: $6.99 Premium access for 1 month
Premium: $29.99 Premium access for 1 year
Premium: $49.99 Premium access for 1 year
Premium: $11.99 Premium access for 1 month
AI Dubbing 1200s: $29.99 AI Dubbing 1200s
AI Dubbing 720s: $14.99 AI Dubbing 720s
AI Dubbing 360s: $6.99 AI Dubbing 360s