fix problems on Poom [iphone]

—— Run into issues on Poom? Get help pending when official support gets back to you!

Poom - Share Bread

Info:

company: Poom Inc

: https://poom.co/

: poom.co

Chat with our AI-based Poom Support

🛠️ Common Poom Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poom freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Poom app off... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Poom, and select 'Offload App'. This will remove the app but... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download button or option in the settings or during pl... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. Restart your iPhone to... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app or on the official website. This may provide answers to common issues without needing to co... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Poom. Ensure that notifications are enabled and set to your prefe... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is not compatible, c... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Poom is using a lot of battery, limit your usage or cl... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

100.0%

Bad experience

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Neutral

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~ from our NLP analysis of 14 combined software ratings.

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Private Data Poom collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content