fix problems on Goal Zero Power [iphone]

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—— Run into issues on Goal Zero Power? Get help pending when official support gets back to you!

Goal Zero Power
Info:
company: Goal Zero LLC
: https://www.goalzero.com/pages/faq
: www.goalzero.com
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Bugs issue

Inconsistent temperature readings

Fix: 1. Ensure that the device being monitored is placed in a stable environment away from direct sunlight or heat sources, as this can affect re... ⇲

Inconsistent data usage chart

Fix: 1. Restart the app to refresh the data display. 2. Ensure that the app has the necessary permissions to access data. Check your iPhone sett... ⇲

Goal Zero Power functions sporadically

Fix: 1. Ensure that your iPhone has sufficient storage space. Go to Settings > General > iPhone Storage and free up space if necessary. 2. Resta... ⇲
 
Updates issue

Firmware update failures

Fix: 1. Ensure your iPhone is connected to a stable Wi-Fi network before attempting the firmware update. 2. Restart the app and try the firmware... ⇲

Inability to revert to previous app version

Fix: 1. Check if you have a backup of your iPhone that includes the previous version of the app. You can restore your iPhone from this backup. 2... ⇲
 
Network issue

Difficulty maintaining Bluetooth connection

Fix: 1. Ensure that the device is within the recommended range for Bluetooth connectivity (usually within 30 feet). 2. Turn off Bluetooth on you... ⇲

Unreliable Wi-Fi connection

Fix: 1. Ensure that your iPhone is connected to a stable Wi-Fi network. Check your Wi-Fi settings and reconnect if necessary. 2. Restart your ro... ⇲

Requires frequent re-pairing

Fix: 1. Ensure that your iPhone's Bluetooth is functioning properly. Restart Bluetooth in your settings. 2. Check for any firmware updates for t... ⇲
 
Battery issue

Inability to see real-time battery levels

Fix: 1. Ensure that the app is properly connected to the device. Check the Bluetooth connection and re-pair if necessary. 2. Restart the app to... ⇲
 
Settings issue

Lack of control over charging settings

Fix: 1. Check the app settings to see if there are any options for charging control. 2. Ensure that the device is properly connected and recogni... ⇲

Goal Zero Power does not retain settings

Fix: 1. Ensure that you are saving settings before exiting the app. Look for a 'Save' button or similar option. 2. Restart the app to see if the... ⇲
 
UI issue

Goal Zero Power does not display amperage

Fix: 1. Ensure that the app is updated to the latest version, as this may include new features or fixes. 2. Restart the app to refresh the data... ⇲
 
Crashes issue

Goal Zero Power fails to open

Fix: 1. Force close the app and restart it. 2. Restart your iPhone to clear any temporary issues. 3. Check for updates in the App Store and ins... ⇲
 
Compatibility issue

Limited solar input capacity

Fix: 1. Check the specifications of your solar panel to ensure it is compatible with the device. 2. Ensure that the solar panel is positioned co... ⇲

No integration with Yeti display

Fix: 1. Check the app settings to see if there are any options for integrating with the Yeti display. 2. Ensure that both devices are updated to... ⇲

Lack of support for Lithium tank option

Fix: 1. Check the app settings to see if there are any options for Lithium tank support. 2. Ensure that the device is updated to the latest firm... ⇲
 
Support issue

Delayed customer support responses

Fix: 1. Check the app for any FAQs or troubleshooting guides that may help resolve your issue without needing support. 2. Look for community for... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
8.8%

Neutral
3.0%

~ from our NLP analysis of 1,117 combined software ratings.

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 Private Data Goal Zero Power collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics