fix problems on Alook Browser [iphone]

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—— Run into issues on Alook Browser? Get help pending when official support gets back to you!

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Info:
company: Baoding Lehuo Network Technology Co., Ltd.
: https://twitter.com/AlookBrowser
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Audio issue

background playback not working

Fix: 1. Check app settings: Open Alook Browser, go to Settings, and ensure that background playback is enabled. If not, toggle it on. OR 2. Re... ⇲

audio cuts out when switching apps

Fix: 1. Check app permissions: Go to Settings > Privacy > Microphone and ensure Alook Browser has permission to use audio in the background. OR... ⇲
 
Video issue

video stops when app is minimized

Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Alook Browser. This allows... ⇲

video codec issues after update

Fix: 1. Reinstall the app: Uninstall Alook Browser and reinstall it from the App Store to ensure all codecs are properly installed. OR 2. Chec... ⇲
 
Customization issue

night mode issues

Fix: 1. Check for updates: Ensure that Alook Browser is updated to the latest version, as updates often fix bugs related to features like night m... ⇲

limited ad blocking customization

Fix: 1. Explore settings: Go to Alook Browser settings and look for any ad-blocking options. Adjust them to your preference if available. OR 2... ⇲

no option for VPN and adblocker interchange

Fix: 1. Use a separate VPN app: Download a reliable VPN app from the App Store and use it alongside Alook Browser for privacy and ad-blocking.... ⇲

lack of gallery feature for homepage

Fix: 1. Use bookmarks: Create a folder of bookmarks for your favorite sites and access them from the homepage instead of a gallery feature. OR... ⇲

no pinch gesture for tab switching

Fix: 1. Use the tab switcher: Tap the tab icon to view all open tabs and switch between them manually. OR 2. Check for updates: Ensure Alook B... ⇲

no save link as desktop shortcut option

Fix: 1. Bookmark the link: Tap the share icon and select 'Add Bookmark' to save the link for easy access later. OR 2. Use the home screen shor... ⇲
 
UI issue

tabs not restoring after closing app

Fix: 1. Enable tab restoration: Check the app settings to see if there is an option to restore tabs on startup and ensure it is enabled. OR 2.... ⇲

menu pop-up annoyance on Instagram

Fix: 1. Disable pop-ups: Go to Alook Browser settings and look for options to disable pop-ups or adjust how they are displayed. OR 2. Use desk... ⇲
 
Bugs issue

translation feature not functioning

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as translation features often require online access. OR 2. Re... ⇲
 
Settings issue

inability to set as default browser

Fix: 1. Use the app regularly: While you cannot set it as default, make Alook Browser your go-to app for browsing to get accustomed to it. OR... ⇲
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 what users are saying
Good experience
91.3%

Bad experience
6.3%

Neutral
2.5%

~ from our NLP analysis of 2,431 combined software ratings.

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  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics