fix problems on BR Telco [iphone]

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—— Run into issues on BR Telco ? Get help pending when official support gets back to you!

BR Telco Mobile Banking
Info:
company: Baton Rouge Telco Federal Credit Union Mobile Banking
: http://www.brtelco.org
: www.brtelco.org
Chat with our AI-based BR Telco Support
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Performance issue

BR Telco has inconsistent performance

Fix: 1. Restart your iPhone to clear temporary glitches. Hold the power button and slide to power off, then turn it back on. 2. Ensure your iPhon... ⇲
 
Bugs issue

Pending deposits are not visible

Fix: 1. Log out of the app and log back in to refresh your account information. 2. Check your internet connection to ensure it is stable, as poor... ⇲

Check deposits are sensitive and require multiple attempts

Fix: 1. Ensure you are in a well-lit area when taking pictures of the check. Use a flat surface and avoid shadows. 2. Follow the app's guidelines... ⇲
 
Features issue

Lacks Zelle integration

Fix: 1. Consider using an alternative payment method available within the app, such as ACH transfers or wire transfers. 2. If you frequently use... ⇲

Cannot lock card or change PIN in app

Fix: 1. Check the app settings thoroughly; sometimes these options are located under 'Security' or 'Card Management'. 2. If these features are no... ⇲
 
Payments issue

Difficult to make payments from external accounts

Fix: 1. Ensure that you have correctly linked your external accounts by checking the account settings in the app. 2. Try using a different paymen... ⇲

Overdraft fee is high

Fix: 1. Review your account settings to see if you can set up overdraft protection or alerts to avoid overdrafts in the future. 2. Monitor your a... ⇲
 
Account issue

No ability to sign into multiple accounts simultaneously

Fix: 1. Use the app's logout feature to switch between accounts. Log out of one account before logging into another. 2. Consider using a web brow... ⇲
 
Support issue

Customer service is lacking

Fix: 1. Utilize the app's FAQ or help section for common issues and solutions. 2. If you need assistance, try reaching out via social media chann... ⇲
 
Updates issue

BR Telco has become worse over time

Fix: 1. Clear the app cache and data by uninstalling and reinstalling the app to refresh its performance. 2. Regularly check for updates in the A... ⇲
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 what users are saying
Good experience
96.2%

Bad experience
2.1%

Neutral
1.7%

~ from our NLP analysis of 2,167 combined software ratings.

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 Private Data BR Telco collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location