fix problems on Ruutu [iphone]

—— Run into issues on Ruutu? Get help pending when official support gets back to you!

Ruutu

Info:

company: Sanoma Media Finland

: http://www.ruutu.fi/faq

: www.ruutu.fi

Chat with our AI-based Ruutu Support

🛠️ Common Ruutu Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ruutu freezes while watching stream

Fix: 1. Close the Ruutu app completely. On your iPhone, swipe up from the bottom of the screen (or double-click the Home button on older models)... ⇲

video playback halts frequently

Fix: 1. Check your internet connection. Go to Settings > Wi-Fi and ensure you are connected to a stable network. If using cellular data, ensure y... ⇲

Network issue

internet connection jams during use

Fix: 1. Restart your router. Unplug it from the power source, wait for about 30 seconds, and then plug it back in. Wait for it to fully restart a... ⇲

Audio issue

audio only works on iPhone

Fix: 1. Check the audio output settings in the Ruutu app. Ensure that the app is set to output audio through the iPhone speaker. 2. Restart the a... ⇲

audio fails when streaming to TV

Fix: 1. Ensure that your TV is properly connected to the same Wi-Fi network as your iPhone. Check the network settings on both devices. 2. Restar... ⇲

Support issue

no link available for reporting issues

Fix: 1. Look for a help or support section within the Ruutu app. This may provide FAQs or troubleshooting tips that can assist you. 2. Check the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.7%

Bad experience

4.4%

Neutral

1.9%

~ from our NLP analysis of 159 combined software ratings.

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Private Data Ruutu collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics