fix problems on CoCo Bubble Tea [iphone]

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—— Run into issues on CoCo Bubble Tea? Get help pending when official support gets back to you!

CoCo Bubble Tea
Info:
company: CMex Corp
: https://www.cocobubbletea.com/contact-us
Chat with our AI-based CoCo Bubble Tea Support
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Crashes issue

CoCo Bubble Tea crashes during login

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Force close the app by swip... ⇲
 
Account issue

Unable to change password

Fix: 1. Go to the app's settings and look for the 'Change Password' option. Follow the prompts to enter your current password and the new passwor... ⇲

CoCo Bubble Tea does not recognize existing account

Fix: 1. Ensure that you are entering the correct email and password associated with your account. 2. Use the 'Forgot Password?' feature to reset... ⇲
 
Payments issue

Payment addition feature broken

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try adding the payment method again. 3. Ensure that your... ⇲

Duplicate charges on orders

Fix: 1. Check your order history in the app to confirm if the charges are indeed duplicates. 2. If you find duplicates, take screenshots of the... ⇲

Gift card redemption not available

Fix: 1. Ensure that you are entering the gift card code correctly, including any special characters. 2. Check if the gift card has an expiration... ⇲

Inability to use loaded balance

Fix: 1. Ensure that you have a stable internet connection when trying to use your loaded balance. 2. Check if there are any restrictions on usin... ⇲
 
Support issue

Help button does not work

Fix: 1. Restart the app to see if the help button becomes responsive. 2. Check for any app updates in the App Store and install them. OR 1. I... ⇲

Cannot submit support requests

Fix: 1. Ensure that you are logged into your account before trying to submit a support request. 2. Restart the app and try again. OR 1. If th... ⇲
 
Loading issue

Loading symbol stuck on sign up page

Fix: 1. Check your internet connection to ensure it is stable. 2. Force close the app and reopen it to see if the issue resolves. OR 1. Try u... ⇲
 
Ads issue

No promotions after initial download

Fix: 1. Check the app's promotions section regularly for updates. 2. Ensure that you have notifications enabled for the app to receive alerts ab... ⇲

Cashback program lacks ongoing promotions

Fix: 1. Regularly check the cashback section in the app for any updates or new promotions. 2. Ensure that you are subscribed to notifications fo... ⇲
 
Gameplay issue

Reaching next status in rewards program is difficult

Fix: 1. Review the requirements for reaching the next status in the rewards program and ensure you are meeting them. 2. Keep track of your purch... ⇲
 
UI issue

CoCo Bubble Tea does not allow order placement

Fix: 1. Ensure that you have a stable internet connection and try again. 2. Restart the app and attempt to place the order again. OR 1. Check... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
78.6%

Good experience
14.3%

Neutral
7.1%

~ from our NLP analysis of 14 combined software ratings.

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 Private Data CoCo Bubble Tea collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics