fix problems on Jupiter [iphone]

—— Run into issues on Jupiter? Get help pending when official support gets back to you!

Jupiter: UPI & Credit Cards

Info:

company: Amica Financial Technologies Private Limited

: https://jupiter.money/contact/

: jupiter.money

Chat with our AI-based Jupiter Support

🛠️ Common Jupiter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Jupiter freezes frequently

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Not user-friendly for international use

Fix: 1. Check app settings: Open the Jupiter app and navigate to settings. Look for any options related to international settings or currency pre... ⇲

Logged out while traveling

Fix: 1. Enable 'Remember Me' feature: When logging in, ensure that you check any option that says 'Remember Me' or 'Stay Logged In'. This can hel... ⇲

Payments issue

No alternative payment methods

Fix: 1. Explore linked accounts: Check if you can link other payment methods (like debit or credit cards) within the app settings. Go to the paym... ⇲

Money gets stuck in pots

Fix: 1. Check for app updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to money management featu... ⇲

Support issue

Unhelpful customer service

Fix: 1. Use in-app support: Check if the Jupiter app has an in-app support feature or FAQ section. This may provide answers to common issues with... ⇲

Compatibility issue

UPI function not working on iOS 16+

Fix: 1. Check app permissions: Go to Settings > Privacy > Payment & Shipping and ensure that Jupiter has the necessary permissions to access UPI... ⇲

Jupiter not working on iPhone 11 iOS 16.0.3

Fix: 1. Update the app: Go to the App Store and check for updates for the Jupiter app. Installing the latest version may resolve compatibility is... ⇲

Permissions issue

Permission issues not resolved

Fix: 1. Reset app permissions: Go to Settings > Privacy and check the permissions for the Jupiter app. Toggle permissions off and then back on to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.3%

Bad experience

5.1%

Neutral

1.6%

~ from our NLP analysis of 254 combined software ratings.

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Private Data Jupiter collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics