fix problems on Lou Malnati’s Pizzeria [iphone]

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—— Run into issues on Lou Malnati’s Pizzeria? Get help pending when official support gets back to you!

Lou Malnati’s Pizzeria
Info:
company: Lou Malnati's Pizzeria
: https://www.loumalnatis.com/contact
: www.loumalnatis.com
Chat with our AI-based Lou Malnati’s Pizzeria Support
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Storage issue

Stored credit card information often lost

Fix: 1. Go to the app's settings and check if there is an option to save your credit card information. Ensure this option is enabled. 2. If the a... ⇲
 
Syncing issue

Lou Malnati’s Pizzeria does not remember previous orders

Fix: 1. Ensure you are logged into your account when placing orders, as this is often required for the app to save your order history. 2. Check t... ⇲

Inconsistent order history retention

Fix: 1. Ensure you are logged into your account when placing orders, as this is necessary for saving order history. 2. Check the app settings to... ⇲

Points not added for phone orders

Fix: 1. Check if the app specifies that points are only awarded for app or online orders. If so, consider placing orders through the app to earn... ⇲
 
Bugs issue

Rewards points not reflected in app

Fix: 1. Log out of your account and log back in to refresh your account data. 2. Check for any app updates in the App Store, as updates can fix b... ⇲

Curbside pickup not functioning properly

Fix: 1. Ensure you have selected the correct location for curbside pickup in the app. 2. Check if there are any specific instructions for curbsid... ⇲
 
Payments issue

Inability to enter gift card numbers

Fix: 1. Ensure you are using the latest version of the app, as older versions may not support gift card entry. 2. Check if there are specific ins... ⇲

No option to avoid tipping during payment

Fix: 1. Check the payment screen carefully for any options related to tipping. Sometimes, the option may be hidden in a dropdown menu. 2. If ther... ⇲

Cannot view or edit credit card information

Fix: 1. Go to the app settings and look for the payment or credit card section. Ensure you are logged in to access this feature. 2. If you cannot... ⇲
 
Customization issue

Difficult navigation and customization options

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take note of where key features are located. 2. Use the search functi... ⇲

Lou Malnati’s Pizzeria does not allow for half ingredient orders

Fix: 1. Review the app's menu options carefully to see if there are any customization features available. 2. If the app does not support half ing... ⇲
 
Login issue

Login issues prevent order placement

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
Notifications issue

Rewards points expire without notice

Fix: 1. Regularly check your rewards balance and expiration dates within the app. 2. Set reminders on your phone to check your rewards status per... ⇲
 
Errors issue

Error messages during order submission

Fix: 1. Review your order for any missing or incorrect information, such as delivery address or payment details. 2. Restart the app and try submi... ⇲
 
UI issue

Lou Malnati’s Pizzeria redirects to web ordering

Fix: 1. Ensure you are using the latest version of the app, as updates may fix redirection issues. 2. Check your app settings to see if there is... ⇲
 
Crashes issue

Lou Malnati’s Pizzeria crashes or fails to load

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app's cache by going to... ⇲
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 what users are saying
Good experience
96.6%

Bad experience
1.9%

Neutral
1.5%

~ from our NLP analysis of 61,961 combined software ratings.

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 Private Data Lou Malnati’s Pizzeria collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics