—— Run into issues on Pngo? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > Pngo. Tap on 'Offload App' to clear the cache without losing... ⇲
Fix: 1. Check for updates: Ensure that you have the latest version of Pngo. Go to the App Store, tap on your profile icon, and scroll to see if P... ⇲
Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve installation issues. Hold the power button and slide to power off, then turn... ⇲
Fix: 1. Reinstall the app: Delete Pngo from your device and reinstall it from the App Store to ensure you have a fresh installation. OR 2. Res... ⇲
Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure Pngo has access to your photos. This is necessary for saving videos. OR... ⇲
Fix: 1. Update the app: Ensure you have the latest version of Pngo, as updates may fix bugs related to TikTok downloads. OR 2. Use TikTok's sh... ⇲
Fix: 1. Check app settings: Look for an option in Pngo's settings to download videos without watermarks, if available. OR 2. Use a different d... ⇲
Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if it resol... ⇲
Fix: 1. Upgrade to a premium version: If available, consider subscribing to a premium version of Pngo that removes ads. OR 2. Use ad-blocking... ⇲
Fix: 1. Verify subscription status: Go to Settings > [your name] > Subscriptions to check if your subscription is active and properly set up. O... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of Pngo, as features may be added or restored in updates. OR 2. Explore app sett... ⇲
Fix: 1. Update the app: Make sure you are using the latest version of Pngo, as updates often fix stability issues. OR 2. Free up storage: Go t... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) and swipe up on Pngo to close it. Reopen th... ⇲
Fix: 1. Adjust notification settings: Go to Settings > Notifications > Pngo and customize the notification settings to reduce or turn off notific... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Pngo and select 'Offload App' to clear the cache without losing data. OR... ⇲
Fix: 1. Use a different app: If Pngo does not support the sites you need, consider using a different video downloader that supports multiple plat... ⇲