fix problems on Hills Bank Mobile [iphone]

—— Run into issues on Hills Bank Mobile? Get help pending when official support gets back to you!

Hills Bank mobile

Info:

company: Hills Bank and Trust Company

: https://www.hillsbank.com/

: www.hillsbank.com

Chat with our AI-based Hills Bank mobile Support

🛠️ Common Hills Bank mobile Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Deposit/withdraw transactions get mixed up at odd hours

Fix: Check your transaction history by navigating to the 'Transactions' tab in the app. If you notice discrepancies, try logging out and logging... ⇲

Mobile deposit of checks is clunky

Fix: Ensure you are following the correct steps for mobile deposits: Open the app, select 'Deposit', choose the account, and take clear pictures... ⇲

UI issue

Budget feature is not user-friendly

Fix: Take some time to explore the budget feature thoroughly. Look for tutorials or help sections within the app that explain how to set up and m... ⇲

User-friendliness is poor

Fix: Familiarize yourself with the app's layout by spending some time navigating through different sections. Make a note of where key features ar... ⇲

Scrolling through transactions resets to the beginning

Fix: Try scrolling slowly and avoid rapid swiping. This can sometimes help the app maintain your position in the transaction list. OR If the i... ⇲

Separate log-off for online statements

Fix: Get into the habit of logging out of the online statements section after use. This can help maintain your security and ensure that your sess... ⇲

Two separate bill pay tabs are confusing

Fix: Take a moment to explore both bill pay tabs to understand their functions. One may be for scheduled payments and the other for one-time paym... ⇲

No feedback on transaction success or failure

Fix: After making a transaction, wait a few moments for the app to process. If you do not receive feedback, check your transaction history to con... ⇲

Notifications issue

Notifications for low balance are delayed

Fix: Check your notification settings in the app to ensure that alerts are enabled. Go to 'Settings' > 'Notifications' and make sure that low bal... ⇲

Syncing issue

Hills Bank mobile does not update accounts well

Fix: Try refreshing your account manually by pulling down on the account overview screen. This can sometimes force the app to update the informat... ⇲

Compatibility issue

Recent update removed access from Mac

Fix: If you previously accessed the app on a Mac, check if there is a web version available that you can use instead. This may provide similar fu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

4.8%

Neutral

2.9%

~ from our NLP analysis of 1,993 combined software ratings.

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Private Data Hills Bank mobile collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics