fix problems on Clockify Time Tracker [iphone]

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—— Run into issues on Clockify Time Tracker? Get help pending when official support gets back to you!

Clockify Time Tracker
Info:
company: CAKE.com
: https://clockify.me/help
: clockify.me
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Bugs issue

Earnings/hours worked discrepancies

Fix: Double-check your entries for any mistakes. Go to the time entries and ensure that the hours logged match your expectations. If discrepancie... ⇲

Reports omit recorded hours

Fix: Review the report settings to ensure that all relevant entries are included. Sometimes filters can inadvertently exclude certain data. OR... ⇲

Clockify Time Tracker tries to guess input hours

Fix: Disable any auto-fill or predictive text features in the app settings if available, to prevent the app from guessing your input. OR Manua... ⇲

Duplicate entries created

Fix: Regularly review your entries and delete duplicates manually. Set a reminder to check for duplicates weekly to keep your logs clean. OR I... ⇲
 
Customization issue

Reports lack customizable dates

Fix: Use the existing date range options to generate reports for specific periods. If the app does not allow for custom date ranges, consider exp... ⇲

Duration choice is not optional

Fix: If the app does not allow for duration choice, consider logging time manually in a separate note-taking app and then entering it into Clocki... ⇲
 
UI issue

Not intuitive or easy to use

Fix: Create a checklist of the main tasks you need to accomplish in the app. This will help you focus on learning one feature at a time rather th... ⇲

Text fields are too small

Fix: Try adjusting the zoom settings on your iPhone. Go to Settings > Accessibility > Zoom and enable the zoom feature to make text fields larger... ⇲

Entries become hard to read

Fix: Change the app's theme or color settings if available. A higher contrast theme can make entries easier to read. OR Consider using the app... ⇲

New interface is miniature on mobile

Fix: Adjust your device's display settings by going to Settings > Display & Brightness and changing the text size or display zoom settings to mak... ⇲

Latest version is less user-friendly

Fix: Explore the app's settings to see if there are options to revert to a previous layout or theme that you found more user-friendly. OR Prov... ⇲
 
Settings issue

Limited time tracking history

Fix: Regularly export your time tracking data to a CSV or PDF file to maintain a personal record of your history outside the app. OR Check if... ⇲

No pause feature for timer

Fix: Use the stop feature instead and manually note the time you were away. You can then start a new entry for the remaining time. OR Consider... ⇲
 
Network issue

Requires internet to function properly

Fix: Ensure you have a stable internet connection. If you frequently work in areas with poor connectivity, consider using a mobile hotspot or dow... ⇲

Offline mode doesn't work well

Fix: Make sure you have the latest version of the app installed, as updates may improve offline functionality. Check for updates in the App Store... ⇲
 
Compatibility issue

API limitations for team use

Fix: Explore the app's documentation for any workarounds or alternative methods to achieve your desired functionality with the API. OR Conside... ⇲
 
Account issue

No way to submit timesheets from mobile

Fix: Use the web version of Clockify on your mobile browser to access timesheet submission features that may not be available in the app. OR I... ⇲
 
Login issue

Random sign-out issues

Fix: Check your internet connection and ensure that it is stable. Unstable connections can lead to unexpected sign-outs. OR Clear the app's ca... ⇲
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 what users are saying
Good experience
89.4%

Bad experience
6.9%

Neutral
3.6%

~ from our NLP analysis of 2,582 combined software ratings.

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 Private Data Clockify Time Tracker collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Diagnostics