fix problems on MacHash News [iphone]

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—— Run into issues on MacHash News? Get help pending when official support gets back to you!

MacHash News
Info:
company: GlassWave LLC
: https://glasswave.co/
: machash.com
Chat with our AI-based MacHash News Support
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Ads issue

Excessive intrusive ads

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app that may offer an ad-free experience. 2. Use an Ad B... ⇲

Content jumps due to ad placement

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app that may offer an ad-free experience. 2. Provide Fee... ⇲

Ads labeled as 'special content' for premium users

Fix: 1. Upgrade to Premium: If you find the ads intrusive, consider upgrading to a premium version of the app that may offer an ad-free experienc... ⇲
 
UI issue

Scrolling experience is not smooth

Fix: 1. Close Background Apps: Double-tap the home button or swipe up from the bottom (iPhone X and later) to see open apps. Swipe up on apps to... ⇲

Email form does not auto-fill subject line

Fix: 1. Manually Enter Subject: For now, manually enter the subject line when using the email form. This is a temporary workaround until the feat... ⇲

Loss of quick article navigation feature

Fix: 1. Explore App Settings: Check if there are any settings within the app that allow you to enable or customize article navigation features. 2... ⇲
 
Bugs issue

In-app browser is broken

Fix: 1. Clear App Cache: Go to Settings > General > iPhone Storage, find MacHash News, and tap 'Offload App'. Reinstall the app to clear any corr... ⇲

Refresh function does not work

Fix: 1. Pull Down to Refresh: Try pulling down on the main feed to manually refresh the articles. This can sometimes resolve refresh issues. 2. R... ⇲

Reader mode does not function as expected

Fix: 1. Check for App Updates: Go to the App Store and check if there is an update available for MacHash News that may fix issues with reader mod... ⇲
 
Customization issue

Push notifications are not customizable

Fix: 1. Check Notification Settings: Go to Settings > Notifications > MacHash News. Ensure that notifications are enabled and adjust the settings... ⇲
 
Battery issue

Background activity drains battery

Fix: 1. Limit Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for MacHash News to prevent it from using... ⇲
 
Network issue

404 and 500 errors when accessing articles

Fix: 1. Check Internet Connection: Ensure you are connected to Wi-Fi or cellular data. Try opening a different app or website to confirm. 2. Refr... ⇲
 
Freezing issue

Swipe back to headlines causes app to lock up

Fix: 1. Restart the App: Close the app completely and reopen it to see if the issue persists. 2. Update the App: Go to the App Store and check if... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
3.9%

Neutral
3.8%

~ from our NLP analysis of 1,675 combined software ratings.

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 Private Data MacHash News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Kind Tip: $9.99 Removes the in-app advertising.
  2. Generous Tip: $24.99 Tip to unlock the premium upgrade
  3. Amazing Tip: $69.99 Amazing tip to unlock the Premium Upgrade