fix problems on ProdataKey [iphone]

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—— Run into issues on ProdataKey? Get help pending when official support gets back to you!

ProdataKey
Info:
company: ProdataKey, Inc.
: https://prodatakey.zendesk.com
: www.prodatakey.com
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Security issue

Requires passcode entry twice

Fix: 1. Check app settings: Go to the ProdataKey app settings and look for any options related to security or passcode settings. Adjust them to s... ⇲
 
Audio issue

Audio interrupts other media

Fix: 1. Adjust audio settings: Check the ProdataKey app settings for any audio options that may allow you to manage how it interacts with other m... ⇲

Takes over phone's audio

Fix: 1. Adjust audio settings: Check the ProdataKey app settings for any audio options that may allow you to manage how it interacts with other m... ⇲
 
Bugs issue

Inconsistent functionality

Fix: 1. Ensure app is updated: Regularly check for updates in the App Store to ensure you have the latest version, which may fix bugs causing inc... ⇲
 
Compatibility issue

No Apple Watch support

Fix: 1. Use iPhone as a primary device: Since the app does not support Apple Watch, ensure you have your iPhone handy for all functionalities. 2... ⇲

No Face ID support

Fix: 1. Use passcode: Since Face ID is not supported, ensure you have a secure passcode set up for quick access. 2. Check for updates: Regularly... ⇲
 
UI issue

Buttons are too small

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and try adjusting the text size or display settings to make buttons easier... ⇲

Inconvenient to use while running

Fix: 1. Use voice commands: If available, utilize any voice command features within the app to minimize the need for manual interaction while run... ⇲

Not user-friendly interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Use online tutoria... ⇲
 
Crashes issue

ProdataKey crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of ProdataKey installed, as updates often fix stability issues. 2. Restart your devic... ⇲
 
Account issue

Mobile credentials issues

Fix: 1. Re-enter credentials: Go to the app settings and re-enter your mobile credentials to ensure they are correct. 2. Check for updates: Make... ⇲
 
Syncing issue

Limited to one device

Fix: 1. Use the app on your primary device: Since the app is limited to one device, ensure you are using it on the device you intend to manage.... ⇲
 
Customization issue

No widgets or shortcuts

Fix: 1. Use app bookmarks: Create a bookmark on your home screen for quick access to the app. 2. Explore other apps: Look for third-party apps t... ⇲
 
Glitches issue

Glitchy touch functionality

Fix: 1. Clean your screen: Ensure your iPhone screen is clean and free of smudges, which can affect touch sensitivity. 2. Restart the app: Close... ⇲

Unresponsive at times

Fix: 1. Close background apps: Free up system resources by closing unnecessary apps running in the background. 2. Restart the app: If the app be... ⇲
 
Support issue

Difficult to troubleshoot

Fix: 1. Use online resources: Search for user guides or FAQs related to ProdataKey online for troubleshooting tips. 2. Explore community forums:... ⇲
 
Permissions issue

Requires app to be in foreground to function

Fix: 1. Keep the app open: Make it a habit to keep the ProdataKey app open while using it to ensure it functions properly. 2. Use split view: If... ⇲
 
Settings issue

Requires app to be opened manually

Fix: 1. Set reminders: Use your phone's reminder feature to prompt you to open the app when needed. 2. Explore automation options: If you use sh... ⇲
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 what users are saying
Bad experience
51.5%

Good experience
39.2%

Neutral
9.3%

~ from our NLP analysis of 194 combined software ratings.

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 Private Data ProdataKey collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics