fix problems on IP Scanner [iphone]

—— Run into issues on IP Scanner? Get help pending when official support gets back to you!

IP Scanner

Info:

company: Matia labs, inc.

: https://10base-t.com

: 10base-t.com

Chat with our AI-based IP Scanner Support

🛠️ Common IP Scanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

IP Scanner crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Slow scan times

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on apps... ⇲

Updates issue

Limited features in free version

Fix: 1. Explore alternative apps: If the limitations of the free version are too restrictive, consider looking for alternative network scanning a... ⇲

Limited device capacity in free version

Fix: 1. Prioritize devices: If the free version limits the number of devices you can scan, prioritize which devices are most important to you and... ⇲

UI issue

Clunky interface

Fix: 1. Familiarize yourself with the interface: Spend some time exploring the app's layout and features. Sometimes, understanding how to navigat... ⇲

Bugs issue

Inconsistent device identification

Fix: 1. Ensure devices are on the same network: Make sure that all devices you want to scan are connected to the same Wi-Fi network. If devices a... ⇲

Unknown entries disappear after scans

Fix: 1. Check scan settings: Look for any settings related to how the app handles unknown devices. Adjusting these settings may help retain unkno... ⇲

Network issue

Requires firewall adjustments for local devices

Fix: 1. Adjust firewall settings: Go to your router's settings (usually accessible via a web browser) and look for firewall settings. Ensure that... ⇲

Settings issue

Settings changes trigger immediate scans

Fix: 1. Review settings before applying: Before making changes in the settings, take note of what you are changing. This way, you can anticipate... ⇲

Compatibility issue

Web browser functionality not working

Fix: 1. Check browser settings: Ensure that your default web browser is set correctly in your iPhone settings. Go to Settings > [Your Browser] an... ⇲

Crashes issue

Frequent quitting of the app

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low, delete unnec... ⇲