fix problems on EZhire Car Rental [iphone]

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—— Run into issues on EZhire Car Rental ? Get help pending when official support gets back to you!

eZhire Car Rental | No Deposit
Info:
company: EZHIRE TECHNOLOGIES FZ-LLC
: https://www.ezhire.ae/
: www.ezhire.ae
Chat with our AI-based eZhire Car Rental Support
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Support issue

Poor customer service

Fix: Utilize the in-app chat feature or support ticket system to document your issues. This creates a record of your communication and can help e... ⇲

Lack of communication

Fix: Set up notifications in the app to receive updates about your booking and any changes. This can help keep you informed without needing to re... ⇲

Inconsistent information from support

Fix: When communicating with support, ask for confirmation of the information provided in writing. This can help ensure you have a clear record o... ⇲

Failure to resolve issues promptly

Fix: Document all issues you encounter and follow up regularly with customer support. Keep a record of your communications to reference in future... ⇲

Difficulty in reaching customer support

Fix: Use the in-app support feature, which may provide quicker access to customer service representatives compared to phone calls or emails. OR... ⇲

Unprofessional behavior from staff

Fix: If you experience unprofessional behavior, document the incident with details and report it through the app to ensure it is addressed. OR... ⇲
 
Loading issue

Delayed car delivery

Fix: Confirm your booking details and delivery time in advance. If the delivery is delayed, contact customer support through the app to get updat... ⇲

Long wait times for car collection

Fix: Arrive at the collection point a few minutes early to account for any potential delays. Use the app to check in as soon as you arrive to exp... ⇲
 
UI issue

Inaccurate pickup locations

Fix: Double-check the pickup location in the app before your rental period begins. If you notice any discrepancies, contact customer support to c... ⇲

Misleading app functionality

Fix: Familiarize yourself with the app’s features by exploring the help section or user guide within the app. This can help clarify any misunders... ⇲
 
Security issue

Unauthorized credit card charges

Fix: Monitor your credit card statements closely for any unauthorized charges. If you find any, document them and report them to your bank immedi... ⇲

Fraudulent charge practices

Fix: Always use a secure payment method and monitor your statements for any suspicious activity. Report any fraudulent charges to your bank immed... ⇲
 
Updates issue

Frequent changes to booking details

Fix: Review your booking details regularly in the app to stay updated on any changes. If you notice changes, contact customer support for clarifi... ⇲
 
Account issue

Inadequate documentation requirements

Fix: Before your rental, check the app for a list of required documents. Prepare these in advance to avoid any issues at pickup. OR If you are... ⇲

Inability to manage partner services effectively

Fix: Familiarize yourself with the partner services offered through the app and their specific requirements to avoid confusion. OR If you enco... ⇲
 
Bugs issue

Poor vehicle condition

Fix: Inspect the vehicle thoroughly before driving off. If you notice any issues, document them and report them to customer support immediately.... ⇲
 
Payments issue

Lack of transparency in billing

Fix: Request a detailed breakdown of all charges from customer support if you find the billing unclear. This can help clarify any confusion. OR... ⇲
 
Settings issue

Inefficient process for adding drivers

Fix: Check the app for the process to add additional drivers before your rental. Ensure you have all necessary information ready to streamline th... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
10.2%

Neutral
1.6%

~ from our NLP analysis of 509 combined software ratings.

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 Private Data eZhire Car Rental collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location