fix problems on ROJECO [iphone]

—— Run into issues on ROJECO? Get help pending when official support gets back to you!

ROJECO

Info:

company: Nanchang YueLing Technology Co., Ltd

: https://www.rojeco-pet.com/

Chat with our AI-based ROJECO Support

🛠️ Common ROJECO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

buttons are greyed out

Fix: 1. Restart the App: Close the ROJECO app completely by swiping it away from the app switcher. Then, reopen the app to see if the buttons are... ⇲

requires update with no available update

Fix: 1. Check App Store: Open the App Store, tap on your profile icon at the top right, and scroll down to see if ROJECO is listed under availabl... ⇲

Network issue

ROJECO does not connect

Fix: 1. Check Internet Connection: Ensure that your iPhone is connected to the internet. You can do this by opening a web browser and trying to l... ⇲

Slow issue

poor performance

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and check how much space is available. If storage is low, delete unused apps,... ⇲

Customization issue

lack of accessibility options for animations

Fix: 1. Enable Reduce Motion: Go to Settings > Accessibility > Motion and toggle on 'Reduce Motion'. This will minimize the animations in the app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Neutral

2.1%

Bad experience

0.9%

~ from our NLP analysis of 329 combined software ratings.

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Private Data ROJECO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics