fix problems on MyTrade [iphone]

—— Run into issues on MyTrade? Get help pending when official support gets back to you!

MyTrade - Philippines

Info:

company: Abacus Securities

: https://www.abacus-sec.com

Chat with our AI-based MyTrade Support

🛠️ Common MyTrade Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyTrade freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of MyTrade by checking the App Store for updates. Developers often release updates to... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If MyTrade allows you to download certain content for offline use, make sure to do this while you have a sta... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if MyTrade has a help or FAQ section within the app. This can provide immediate answers to common issues. 2. U... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MyTrade and ensure that notifications are enabled. Adjust the settings to a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and disable it for MyTrade to save battery life. 2. Reduc... ⇲

Compatibility issue