fix problems on Catawiki [iphone]

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Catawiki - Online Auctions
Info:
company: Catawiki
: https://www.catawiki.com/help
: www.catawiki.com
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Bugs issue

Items often misrepresented

Fix: Before placing a bid, carefully review all images and descriptions provided for the item. Look for any signs of discrepancies or missing inf... ⇲

Inconsistent item availability

Fix: Regularly check the app for updates on item availability, as stock can change frequently. Setting alerts for specific items can also help yo... ⇲

Bugs causing app instability

Fix: Make sure the app is updated to the latest version, as updates often include bug fixes and performance improvements. OR If the app contin... ⇲
 
Security issue

High percentage of inauthentic items

Fix: Research the item and seller before bidding. Look for reviews or ratings of the seller and check if they have a history of selling authentic... ⇲
 
Network issue

Catawiki connectivity issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. Restarting your ro... ⇲
 
UI issue

Delayed animations and poor UI

Fix: Check for any available updates for the app in the App Store. Developers often release updates to improve performance and fix UI issues. O... ⇲

Limited item display per page

Fix: Look for settings within the app that allow you to adjust the number of items displayed per page. Some apps have options to change display s... ⇲
 
Support issue

Difficulties contacting sellers

Fix: Use the in-app messaging feature to contact sellers directly. Make sure to be clear and concise in your messages to facilitate better commun... ⇲

No clear return process

Fix: Check the app's help section or FAQs for information on the return process. Many apps have specific guidelines that can clarify how to retur... ⇲
 
Account issue

Account flagging without explanation

Fix: Review the app's terms of service and community guidelines to ensure that your account is in compliance. This can help you understand potent... ⇲
 
Slow issue

Slow response times for inquiries

Fix: Be patient and allow for some time before following up on inquiries. In busy periods, response times may be longer than usual. OR When su... ⇲
 
Tracking issue

Issues with item tracking

Fix: Ensure that you have enabled notifications for tracking updates in the app settings. This can help you stay informed about your item's statu... ⇲
 
Notifications issue

Unwanted notifications from app

Fix: Go to the app settings and look for notification preferences. You can customize which notifications you want to receive or turn them off ent... ⇲
 
Payments issue

Payment required before shipping confirmation

Fix: Review the app's payment policy to understand the reasons behind this requirement. This is often standard practice in auction settings to se... ⇲
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 what users are saying
Good experience
94.8%

Bad experience
3.4%

Neutral
1.8%

~ from our NLP analysis of 3,302 combined software ratings.

 Switch to these Alternatives:
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LiveAuctioneers: Bid @ Auction
Christie's
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todocoleccion: Second-hand
bol
Westwing: Live Beautiful
1stDibs: Shop Antique & Modern

 Private Data Catawiki collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics